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Zingly launches a bold AI-driven future of customer experience for a world beyond 1-800 calls and chatbots

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–News Direct–

Ex-Avaya, Five9, Glia, and Talkdesk industry leaders join forces to revolutionize customer experience (CX) with the launch of Zingly, a Collaborative Customer Experience (CCX) Platform. The patented customer-facing technology combines GenAI, digital interactions, and telephony, providing infinite scale to enterprises, and hyper personalization to consumers, resulting in revenue acceleration and lasting customer relationships.

With this launch, Zingly is today announcing it has raised a $10m seed funding round from Dell Technologies Capital, WestWave Capital, Scribble Ventures, Formus Capital, Geekdom Fund, Array Ventures, Firebolt Ventures, Burst Capital, and from leaders in the CX industry.

Today, customers are still primarily required to call 800 numbers and punch numbers into an interactive voice response (IVR) whenever they need to communicate with businesses. For customers, phone calls are an outdated and frustrating experience, and for businesses, theyre an expensive and unscalable method of communication. Meanwhile, businesses are seeing 10x traffic on their website and apps while experiencing declining call center traffic.

Technology advancements in CX have typically focused on operational savings driven by cloud migration and agent support tools, but have often neglected the end customer. Zingly rectifies this imbalance by providing customers with Zingly-Roomsa patented, always-on space where customers can instantly connect and collaborate with businesses, eliminating the need for calls.

Zingly enables businesses to offer a fresh customer experience
Zingly enables businesses to offer a fresh customer experience

This is driven by the companys Generative AI product technologies, including Relationship-AI and Zingly-Buddy. Zingly focuses on eliminating friction and accelerating engagement use cases like customer acquisition, onboarding, customer service and success, and many more. This is done through a modern no-code-low-code platform that integrates into any tech stack (CRM, existing contact center technologies, customer support systems, and core operations) and intelligently combines cutting-edge Generative AI, humans, and data. The end result is an innovative collaborative space that can scale to support service and sales operations for businesses of all sizes, while providing hyper-personalization for customers.

Zingly.ai Founders: (L to R) John DAmour, Gaurav Passi and Piotrek Chojnowski
Zingly.ai Founders: (L to R) John DAmour, Gaurav Passi and Piotrek Chojnowski

Founded in 2021 by Gaurav Passi, a former executive at Avaya and Five9, Zingly was born out of a recognition that traditional contact center solutions were becoming obsolete. With global inflationary pressures driving up the cost per call and limiting scalability due to the finite number of agents, the need for industry disruption was clear. Passi teamed up with seasoned CX, CRM, and CCaaS leaders from Five9, Talkdesk, and Glia to launch Zingly.

Traditional contact center solutions are out of date and simply not personable for customers, or scalable for businesses. The math is clear, there are approximately 16.5 million call center agents globally handling potentially billions of customers. More importantly, the frustration and long wait times associated with traditional calling and rigid workflow-driven chatbots have created what we call a fear of reaching out (FORO) among customers. Our vision with Zingly is to destroy FORO and make it collaborative for customers and businesses to come together, said Gaurav Passi, CEO and founder of Zingly.

Zingly represents a significant leap forward from the traditional trade-off between personalization and scalability in CX. While traditional calls are unscalable and conversational chatbots can feel too robotic, Zingly offers a new CX paradigm that is faster, cheaper, and more secure than both 1-800 numbers and conversational AI chatbots added Gaurav Passi.

Currently focusing on high-value industries such as financial services, healthcare, and product companies, Zingly is able to help organizations modernize their customer experience seamlessly by integrating with their existing technology stacks. As an example, Zingly is working with a Fortune 500 provider to engage with 5x more customers than traditional 1:1 phone conversations, while also reducing typical conversion time from 60 to 18 days, resulting in tens of millions of dollars of revenue uplift. Most importantly, it allowed them to innovate on top of their core infrastructure like Salesforce and Avaya without any disruption.

To truly revolutionize CX, it needed top industry leaders like those from Zingly to step back and fundamentally reimagine a new approach. Incremental improvements to CX were not enough. A deep technology solution intelligently combining data, GenAI, and humans, as well as a dedicated team of CX experts together with forward looking Fortune 500 design partners was required for such a revolution, said Zeus Kerravala, Principal Analyst, ZK Research.

The vision presented by Zingly happens once in a decade. We are excited to partner with the team right from its inception, said Gaurav Manglik of WestWave Capital. While Gokul Rajaram, Board Member at Coinbase and Pinterest, and former executive at DoorDash and Square added: What I respect about Gaurav Passi as a leader and Zingly as a company is that they have had the same mission from day 1. They work closely with large complex enterprises to solve deep challenges, and as a result, have built the best platform to disrupt the much needed CX industry with clear ROI. This clarity of mission and singular focus has been a big reason for their continued success.

Looking ahead, Zingly is rapidly expanding its teams in data science and engineering, sales, and marketing with plans to double its headcount by the end of next year. On track to be driving millions of quality customer interactions this year, Zingly is accelerating its mission to help companies collaborate with their customers and build relationships bigger than business.

About Zingly

Zingly.ai is the new way for businesses to meet, onboard and build lasting relationships with customers. Built by industry insiders in collaboration with Fortune 500 service providers, Zingly is a faster, cheaper, more secure, and better-organized solution than today's chatbots and 1-800 calling, eliminating friction and accelerating use cases like customer acquisition, onboarding, and support. Zingly makes online customer experiences delightful and personal by intelligently combining GenAI + Humans + Data to provide infinite scale for businesses and hyper personalization for customers to drive revenue acceleration and create exceptional customer experiences.

Zingly serves businesses across multiple industries including Banking and Financial Services, Insurance, Education, and Healthcare. Visit https://www.zingly.ai/ to learn more.

About WestWave Capital

Deep-Tech takes deep partnerships. Founded by former entrepreneurs, WestWave knows that founders need more than just capital. WestWave Capital invests in market defining pre-seed, seed and series A enterprise start ups.

About Dell Technologies Capital

DTC invests in determined early-stage founders who push the envelope on technology innovation for the enterprise, connecting them to the capital, expertise, and customers they need to take a company from start to scale. Since its inception in 2012, DTC has backed more than 150 startups, a list that notably includes Arista Networks, Cylance, DocuSign, Exotec, JFrog, MongoDB, Nasuni, Netskope, Nutanix, Nuvia, Redis, Xometry, and Zscaler. DTC has offices in Palo Alto (HQ), Boston, and Tel Aviv.

About Scribble Ventures

Scribble Ventures is an early-stage venture firm started by operators and investors from Instagram, Twitter, & A16z. We invest in Pre-Seed and Seed, and write initial checks of up to $1.5M. This allows Scribble to collaborate and co-invest with other angel investors and early-stage funds, so founders can bring the best partners into their round. We work closely with our founders alongside The Scribble Network – a curation of world-class operators across sectors and stages – for guidance on product, growth, hiring, fundraising, and more. We arent just investors to our founders – we are teammates. More info: scribble.vc

About Formus Capital

Formus Capital is a global technology investment firm backed by a network of family offices across various sectors & geographies. Our mission is to partner with exceptional, mission driven teams transforming industries and building world-impacting companies.

About Geekdom Fund

Geekdom Fund is a venture capital fund that invests in early stage tech startups led by the strongest founders. Our partners are in the trenches with our companies. Whether it be hiring, channel development, fundraising, executive coaching, or brainstorming sessions with your team, our goal is to help founders avoid costly mistakes and make high impact decisions.

Array Ventures

Array Ventures invests in founders passionate about solving problems for businesses. We partner from first round of your journey and help companies hone their go-to-market /10x growth journey.

About Firebolt Ventures

Firebolt Ventures is a venture capital firm focused on all things software (enterprise b2b application/infrastructure layers, fintech, consumer) to help extraordinary founders build enduring companies. We partner with founders early, invest throughout the lifecycle of the company and aim to be your most impactful investor.

About Burst Capital

Burst Capital invests in early-stage software and service companies, primarily those with marketplace and SaaS business models. As operators turned investors, we provide our portfolio company founders with on-call operating advice as we support their rapidly scaling businesses.

Contact Details

Zingly

Bilal Mahmood

+44 7714 007257

b.mahmood@stockwoodstrategy.com

Company Website

https://www.zingly.ai/

View source version on newsdirect.com: https://newsdirect.com/news/zingly-launches-a-bold-ai-driven-future-of-customer-experience-for-a-world-beyond-1-800-calls-and-chatbots-916452925

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Press Release

Mint Miner Launches XRP Cloud Mining Contracts, Opening a Low-Entry, High-Yield Model

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New York, USA, 1st August 2025, ZEX PR WIRE, Mint Miner, the world’s leading intelligent cloud mining platform, officially launched its new XRP Cloud Mining Contracts, offering crypto asset holders a more flexible, environmentally friendly, and hardware-free passive income method. With XRP’s popularity continuing to rise, driven by the craze for cross-border payments and ETFs, the launch of these contracts is timely, marking the deepening of the “cloud income” era for digital assets.

 Mint Miner

Turning XRP into Daily Cash

As a highly liquid cryptocurrency with low transfer costs, XRP has recently gained favor with both institutional and retail investors. Mint Miner’s newly launched XRP Cloud Mining Contracts allow users to purchase cloud computing power directly with XRP, without the need to convert it to BTC or fiat currency. This reduces transaction friction and significantly improves asset operation efficiency.

Mint Miner uses a smart contract mechanism to automatically allocate user-deposited XRP to green energy mining data centers deployed in North America and Europe. This platform generates stable daily returns, which are automatically returned to user accounts, truly achieving “deposit, earn.”

Mint Miner’s three core advantages redefine the cloud mining experience.

Zero barriers to entry: No need to purchase mining machines, configure power, or configure network. Register and receive $15 worth of trial computing power, making it easy for even novice users to get started.

AI-driven yield optimization: A built-in AI algorithm analyzes mining pool market conditions in real time and adjusts mining strategies to help users maximize XRP mining returns. Platform data shows that this optimization mechanism can increase average returns by 32-65%.

Green and compliant, secure hosting: All mining nodes are powered by 100% renewable energy and meet North American and EU energy compliance standards. Combined with cold wallet storage and 24/7 risk monitoring, user assets are securely protected.

How to start using XRP to activate Mint Miner cloud mining

  1. Log in to the official website using your browserRegister for a Mint Miner account. You will receive $15 upon successful registration.

  2. Deposit XRP (50 XRP is enough to participate) into your platform account and purchase a cloud computing contract that suits you.

Some cloud computing contracts are listed below:

 Mint Miner Cloud Mining Contract

 View more Mint Miner cloud mining contracts

  1. After successfully purchasing, the system will automatically mine for you using the platform’s mining machines. Revenue will be calculated in USD and sent to your account. You can withdraw XRP (or other cryptocurrencies) to your wallet address.

View daily earnings, purchase cloud computing contracts, and withdraw funds anytime on your phone.

XRP + Mint Miner Cloud Mining: A Profitable Tool for the Modern Era

With major asset managers planning to launch XRP ETFs, XRP is gradually evolving from a payment tool to a “bond-like” income-generating asset. Mint Miner’s XRP mining contracts align perfectly with this trend, offering an alternative financial instrument that generates cash flow through on-chain operations, independent of price fluctuations.

Financial analysts point out that “In the current environment of seeking stable returns, XRP cloud mining may become an ideal supplement to ETF allocations, especially for long-term holders seeking to ‘value-add’ their assets.”

About Mint Miner: Mint Miner is a UK-based blockchain cloud mining platform specializing in providing AI-driven, green energy-powered cloud computing services. With over 5 million registered users in over 180 countries, the platform supports cloud mining of major cryptocurrencies such as BTC, ETH, XRP, and DOGE, striving to create a “digital asset cash flow portal accessible to everyone.”

Contact Us

Official website: https://mintminer.com/

Official email: info@MintMiner.com

Disclaimer: The information provided in this press release does not constitute an investment solicitation, nor does it constitute investment advice, financial advice, or trading recommendations. Cryptocurrency mining and staking involve risks and the possibility of losing funds. It is strongly recommended that you perform due diligence before investing or trading in cryptocurrencies and securities, including consulting a professional financial advisor.

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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.

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Press Release

BTCMiner Cloud Mining Platform Stands Out as the Most Stable Choice in the Volatile Second Half of 2025

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A recent announcement from the U.S. government revealed plans to implement a new tariff policy across several major trading countries, effective August 1, 2025, with tax rate increases ranging from 15% to 20%. This policy is widely seen as adding further pressure to the global economy, particularly amid ongoing challenges like high inflation and consumer spending contraction.

Economists are concerned that this new round of tariffs could disrupt global supply chains and negatively impact traditional investment markets, such as real estate, gold, and stocks. As a result, investors are increasingly turning to the cryptocurrency sector to explore alternative assets with greater resilience to market volatility.

In July, the U.S. government officially approved a policy allowing pension funds to allocate investments to cryptocurrency assets. This decision not only legitimizes the crypto market for compliant funds but also signals the U.S.’s shift toward becoming a global hub for crypto finance.

Analysts suggest this policy could unlock hundreds of billions of dollars in potential investment, providing long-term upward momentum for major cryptocurrencies like Bitcoin, Ethereum, and XRP.

A spokesperson for BTCMiner, a leader in the cloud mining industry, said: Many investors still don’t know much about cloud mining?

  • Traditional Mining: Requires purchasing mining equipment, securing electricity, setting up systems, and troubleshooting issues, which is costly and technically complex.
  • Cloud Mining: Involves purchasing contracts on a platform, placing orders with one click, and letting the platform handle operations and settle profits every 24 hours.

The spokesperson also introduced some platform advantages:

  1. In order to help more new users join with zero threshold, new users will enjoy a $500 reward upon registration, creating a platform where everyone can participate in the growth of crypto assets
  2. The only network that launches principal and interest guaranteed contracts, orders are placed to lock principal and interest, and are not affected by market fluctuations
  3. Support BTC, ETH, USDT, XRP, TRX Recharge and withdrawal of mainstream crypto assets, daily automatic settlement, withdrawals in seconds
  4. Users do not need to buy mining machines or set up mining farms. The platform runs automatically and is intelligently scheduled, making it easy for everyone to mine
  5. Computing power is deployed in green energy mines such as hydropower, wind power, and solar energy, which is low-carbon and environmentally friendly, responding to the global trend of sustainable development
  6. 7×24 hours online customer service, supporting multi-language services, no matter where you are, you can get professional assistance and security

Joining the BTCMiner platform is very simple:

Getting started is straightforward:

  1. Visit the official website to register: https://btcminer.cfd.
  2. Choose a contract from dozens of flexible options tailored to various investor needs. Platform data indicates that 1-30 day contracts are the most popular.
  3. After placing an order, profits are automatically settled within 24 hours. Users can monitor earnings, order transactions, and withdrawals in real-time via the dashboard.

New users can also purchase multiple contracts at the same time. Each contract runs and settles independently

Some BTCMiner contracts are displayed: Click here to view more contracts and details

BTCMiner also launched an invitation reward system. Not only can you get income by purchasing contracts, but you can also get extra rewards by inviting friends to join

With Bitcoin expected to break through $150,000 this year, BTC Miner cloud mining has opened the door to digital wealth for ordinary people

Join now, it is the best time to grasp the trend and participate in the global wealth redistribution

 

Media Contact

Company Name: BTCMiner

Location: London, UK

Website: https://btcminer.net

Contact Email: info@btcminer.net

Contact Person: Victoria Langford 

 

Disclaimer

This article is for informational purposes only and does not constitute investment, financial, or legal advice. Cryptocurrency mining and investing carry significant risks, including price volatility and potential loss of funds. Past performance is not indicative of future results. Readers should conduct thorough research and consult professionals before making decisions. The author(s) and publisher(s) are not liable for any losses.

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Press Release

CJB FINANCE Launches New Compound Incentive Program for New Users- Daily Smart Cloud Mining Yields Up to 28.5 percent, Ushering in a New Era of Digital Wealth

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August, 2025 — In response to the accelerating global shift toward digital finance, leading digital asset platform CJB FINANCE LIMITED has officially launched a compound reward program exclusively for new users, marking a new chapter in crypto investment.

As a key player in the Web3 on-chain financial ecosystem, CJB FINANCE encourages users to actively participate in blockchain transactions and community development. Wallet addresses with active transaction records that meet system eligibility criteria may receive up to 777 USDT in airdrop bonuses, which are instantly withdrawable with no waiting period.

Users can also participate in the platform’s smart cloud mining service, earning daily returns starting at 10% and reaching up to 28.5%. The system uses AI algorithms to automatically optimize computing power allocation, enabling stable asset growth and accelerated wealth accumulation.

Cloud Mining vs. Traditional Mining: Unlocking Low-Barrier, High-Efficiency Crypto Income

CJB FINANCE’s smart cloud mining service integrates artificial intelligence and cloud computing to revolutionize traditional mining models:

  • Smart Mining Algorithms: Automatically select the most profitable coins and strategies to maximize returns
  • No Contract Restrictions: Join anytime, exit flexibly
  • Zero Fees: No service or management charges; full earnings go to users
  • One-Click Wallet Connection: Simple operation with no technical background required
  • Funds Remain in User Wallets: Assets are never held by the platform, ensuring security and control

Compared to traditional mining, which requires expensive equipment and complex maintenance, smart cloud mining allows anyone to participate easily and efficiently.

Cryptocurrency Is Reshaping the Global Financial Landscape

With its decentralized structure, strong security, and high transparency, cryptocurrency has rapidly become a focal point in global capital markets. As blockchain technology continues to evolve, smart cloud mining has emerged as a key entry point for everyday users to engage in digital finance. CJB FINANCE is committed to building a secure, trustworthy, and sustainable digital asset platform that empowers users to access computing resources and grow their assets.

About CJB FINANCE LIMITED

Founded on November 28, 2016, and registered in the United Kingdom (Company No. 10500367), CJB FINANCE LIMITED has consistently focused on advancing the digital asset ecosystem and blockchain applications, building a forward-looking on-chain financial platform.

Visit the official website, connect your wallet to check eligibility for airdrops, claim your exclusive rewards, and begin your journey toward digital asset growth.

Company Information

Company Name: CJB FINANCE LIMITED

Email: info@cjbfinance.cc

Official Website: https://cjbfinance.cc

Official Channel: https://t.me/cjbfinanceltd

 

Disclaimer: Cryptocurrency and cloud mining investments carry risks, including potential loss of principal. Investors should conduct thorough research and assess their financial situation before participating.

 

 

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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.

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