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Typsy Skills Training Addresses The Growing Need for Hospitality Training Across Indonesia and Asia

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2 years ago

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MTM certification Typsy Indonesia launch

The hospitality industry in Indonesia and across Asia is experiencing unprecedented growth and there is a strong need for accessible skills training.

Jakarta, Indonesia May 30, 2024 (Issuewire.com) – The hospitality industry in Indonesia and across Asia is experiencing unprecedented growth. Typsy online skills courses, available at typsy.com addresses the growing need for hospitality training across Indonesia and Asia. Driven by a surge in international tourism, expanding middle-class populations, and increasing investment in tourism infrastructure, the demand for skilled hospitality workers is reaching new heights. This growth highlights the urgent need for comprehensive hospitality training to ensure service excellence and maintain competitive standards.

Asia, including Indonesia, continues to be a major global tourist destination. According to the World Travel & Tourism Council (WTTC), tourism in Asia-Pacific is expected to grow at an average annual rate of 5.4% over the next decade. Indonesia, with its diverse cultural heritage, stunning landscapes, and vibrant cities, plays a significant role in this growth. The Indonesian Ministry of Tourism projects that the country will attract 20 million international tourists by 2025.

This influx of tourists demands high-quality services and exceptional guest experiences, which can only be delivered by a well-trained workforce. The hospitality sector, encompassing hotels, restaurants, travel agencies, and other service-oriented businesses, requires employees who are proficient in customer service, management, and operational skills.

Despite the growth, there is a noticeable skills gap in the hospitality industry. Many businesses struggle to find employees with the necessary skills to meet the high standards expected by international travelers.

Parisa Riazati, Typsy Regional Account Executive says, “Customers across Indonesia mention consistent training gaps, in areas such as customer service and soft skills, language proficiency, and leadership skills. Existing tools to track training completed are also often fairly basic or difficult to use. Typsy makes that easy, accessible & fun!”

Employees need to be trained in the latest industry standards and practices, as well as in interpersonal skills that enhance customer interactions. This comprehensive approach ensures that employees are not only competent in their roles but also able to provide a memorable guest experience.

Online learning platforms like Typsy have emerged as crucial tools in bridging the skills gap. These platforms offer flexible, accessible training programs that cater to the diverse needs of the hospitality workforce and can be adopted quickly. Typsy, for example, provides a vast library of expert-led courses covering a wide range of topics from customer service fundamentals to advanced culinary techniques. The availability of courses with audio and closed captions in local languages, such as Bahasa Indonesia, further enhances the learning experience by making it more accessible.

Riazati, Typsy Regional Account Executive says Typsy online training courses are already used by many local hospitality groups to enhance their learning outcomes and improve guest experiences. This week, Typsy has expanded in the region by launching a new initiative this week with Dr Bambang Hermanto, CEO of MTM National Hospitality Certification and Growth Hospitality. He says, “This is an important step in providing access to industry experts from around the world to help local professional development and training. Typsy training allows us to do that with ease, both to support the hospitality university curriculum and on-the-job training”.

Typsy is more than just a learning platform; it is a comprehensive online training solution designed to drive ongoing sustainable training outcomes within organizations. Typsy works with local organizations to enhance the skills of their workforce, ensuring that the training is relevant and impactful. These platforms allow hospitality professionals to learn at their own pace, anytime and anywhere, which is particularly beneficial for those balancing work and education or living in remote areas without access to traditional training facilities.

“Investing in hospitality training yields significant benefits for both employees and employers,” says Typsy Head of Growth, Felicity Thomlinson. “For employees, training enhances career prospects and provides opportunities for professional growth. Skilled workers are more likely to find employment in top-tier establishments, both locally and internationally, and can command higher salaries.”

For employers, a well-trained workforce leads to improved service quality, higher customer satisfaction, and increased retention rates. According to the LinkedIn Learning 2024 Workplace Learning Report, companies with a strong culture of learning and development experience 57% better retention of staff. This underscores the importance of continuous professional development in maintaining a competitive edge in the hospitality industry.

As the hospitality industry in Asia continues to grow, the need for effective training programs will only become more pronounced. Typsy executives are in Indonesia and Malaysia this week engaging in trade discussions with local hospitality groups, and the Ministry of Tourism, Education & Culture and Vocational Education. Typsy CEO and founder, Jonathan Plowright, says, “Collaborative efforts between governments, educational institutions, and private sector organizations are essential to develop and implement training initiatives that meet the immediate and evolving needs of the industry and help address employment gaps”.

Programs that combine online and offline training, focus on both technical and soft skills, and provide certification recognized by the industry will be key to building a competent and confident hospitality workforce. By prioritizing training and development, Asia can ensure that it remains a top destination for travelers worldwide, known for its exceptional hospitality and service standards.

Over the next 10 years, Indonesia’s Travel & Tourism sector is expected to grow at an average annual rate of 10%, twice the rate of the overall economy, which is forecasted to grow by 5.1%. The sector’s contribution to GDP will reach nearly U.S.$ 118.4 billion (IDR 1,692 trillion), injecting an additional U.S.$ 72.9 billion (IDR 1,042 trillion) to the economy and representing 5.7% of the total economy.

The forecast also reveals that the Travel & Tourism sector is expected to create more than 500,000 new jobs every year for the next decade, reaching more than 16 million employed in the sector by 2032. By the end of this year, the sector’s contribution to GDP is expected to grow 57.2% to U.S.$ 45.5 billion (IDR 650 trillion), amounting to 3.6% of the total economic GDP, although employment in the sector is set to grow by just 2.1%, reaching just over 11.2 million jobs.

In addition to Indonesia’s robust growth, Malaysia is also experiencing a tourism boom. According to the WTTC, Malaysia’s Travel & Tourism sector is expected to grow by an average of 6.7% annually over the next decade. This highlights the broader regional trend of increasing tourism and the corresponding need for skilled hospitality professionals. Typsy has recently commenced a successful partnership to ensure that learners receive globally recognized qualifications, adding significant value to their professional development and enhancing their employability in the competitive hospitality market. KIP Hotel Kuala Lumpur, worked with facilitator Discovery Hotel Industry Consultancy in Malaysia to launch Typsy to upskill KIP’s workforce. The “Kippers” undertook an in-depth onboarding session with Typsy and addressed real-time progress tracking and data-driven insights and optimizing training effectiveness.

In conclusion, the hospitality industry in Indonesia and across Asia stands at a critical juncture. The rapid growth in tourism presents both opportunities and challenges. By investing in comprehensive hospitality training, the industry can equip its workforce with the skills needed to meet and exceed the expectations of global travelers, driving sustained growth and success.

References:

  • World Travel & Tourism Council (WTTC)
  • Indonesian Ministry of Tourism
  • LinkedIn Learning 2024 Workplace Learning Report
  • WTTC Indonesia Travel & Tourism Economic Impact 2023 Report

For more information and to explore the full range of courses available, visit Typsy’s website.

About Typsy

Typsy is a leading online learning platform for hospitality professionals, listed in the Top 50 TIME Edtech companies globally in 2024. With more than 1500 expert-led lessons, courses, quizzes and micro-credentials, it has become a learning platform of choice for hotel managers and the hospitality industry. Typsy provides flexible, accessible, and high-quality training to individuals and hospitality businesses worldwide. Typsy’s mission is to empower hospitality workers with the skills and knowledge they need to excel in their careers and deliver exceptional guest experiences.

Contact:

Felicity Thomlinson

www.typsy.com

felicity@typsy.com

Hospitality university Indonesia Typsy launchTypsy hospitality skills courses launch in IndonesiaTIME Typsy World s top ed tech company hospitalityAll online hospitality courses now available in Bahasa

Media Contact

Typsy

*****@typsy.com

+61429448217

Level 20 / 31 Queen St, Melbourne, Victoria. 3000

https://www.typsy.com/

Source :Typsy Group Pty Ltd

This article was originally published by IssueWire. Read the original article here.


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Giggso Introduces Raven, Andie, and AIRTaaS to Help Enterprises Bring Discipline, Reasoning, and Security to AI Adoption

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4 hours ago

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May 26, 2026

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TROY, Mich., May 26th, 2026, ZEX PR WIRE — Enterprises are moving faster with AI than ever before. But many are also quietly losing comprehension of the systems they are building.

Engineering teams now generate code, workflows, automations, and AI-driven decisions at unprecedented speed using tools like Claude, Codex, Cursor, and enterprise copilots. While productivity has increased, organizations are also experiencing a new operational challenge: more meetings, fragmented workflows, inconsistent outputs, security concerns, architecture drift, and growing difficulty understanding how systems actually work together.

Giggso calls this problem “comprehension debt” — the growing gap between AI-generated velocity and organizational understanding.

Today, Giggso announced Raven, Andie, and AIRTaaS, three offerings designed to help enterprises reduce comprehension debt and bring discipline, reasoning, and continuous security testing into AI adoption at scale.

Together, the offerings form the front door into GSD (Giggso Security Domain), Giggso’s broader architecture for governing, securing, and operationalizing enterprise AI systems.

“At a small scale, AI feels magical,” said Ravi Venugopal, Founder and CEO of Giggso. “At enterprise scale, it can quickly become operational chaos. Teams move faster, but understanding drops. Meetings increase. Ownership blurs. AI starts producing more than organizations can realistically comprehend or govern. That is the problem we are solving.”

At the center of the announcement is Raven, Giggso’s discipline layer for AI-assisted software development.

Raven is designed to help organizations enforce engineering discipline inside AI-driven development workflows before problems reach production. Rather than acting as a traditional code scanner after development is complete, Raven introduces governance, architecture awareness, policy enforcement, and review controls directly into AI-assisted coding environments.

The platform helps organizations identify risks such as:

  • architecture drift
  • unapproved libraries
  • exposed secrets
  • policy violations
  • insecure dependencies
  • undocumented AI-generated logic
  • uncontrolled AI usage patterns

The goal is not to slow development, but to preserve organizational understanding as teams move at AI speed.

“AI can now generate code faster than teams can comprehend it,” Ravi said. “Without discipline, enterprises accumulate technical debt, security exposure, and operational confusion at machine speed. Raven helps organizations preserve engineering quality and architectural understanding while still moving fast.”

Giggso also introduced Andie, a structured reasoning engine designed to help enterprises improve contextual thinking and operational decision-making across teams.

Unlike traditional chatbot-style AI interfaces that generate isolated answers, Andie is designed to help organizations reason through problems with context, constraints, and multiple perspectives in mind. The platform is intended to support operational workflows across delivery, strategy, planning, support, and execution environments.

Giggso believes one of the biggest failures in enterprise AI adoption is not a lack of intelligence, but a loss of shared understanding.

“Most organizations do not need another chatbot,” Ravi said. “They need systems that help teams think more clearly together. AI should reduce confusion, not multiply it. Andie is designed to strengthen organizational reasoning, preserve context, and reduce the fragmentation that happens when every team operates with disconnected AI outputs.”

To address the growing security risks around enterprise AI adoption, Giggso is also expanding AIRTaaS, its AI Red Teaming as a Service platform.

As enterprises deploy AI agents, copilots, retrieval systems, and autonomous workflows into production, traditional security testing approaches are increasingly insufficient. AI systems can fail through prompt injection, hallucinations, role-boundary violations, tool misuse, unsafe autonomy, data leakage, and adversarial manipulation.

AIRTaaS continuously stress-tests AI systems against these real-world failure scenarios before they become operational incidents.

The platform combines:

  • AI red teaming
  • observability
  • governance workflows
  • incident tracking
  • remediation guidance
  • human-led adversarial testing

To strengthen its execution capabilities, Giggso has partnered with Seiance India, a woman-owned AI security startup based in Chennai, India, whose product, Trinity, is an AI security and observability platform.

“AIRTaaS turns AI security into an operational discipline instead of a compliance checkbox,” said Abhinaya, CEO of Seiance India P Ltd.
“Enterprises need continuous stress testing because AI systems are constantly evolving. Our focus is helping organizations identify weaknesses early, validate resilience continuously, and improve trust in production AI systems.”

Giggso also announced that portions of AIRTaaS and related tooling will be free for Individual Developers, while core Enterprise developer-focused red teaming capabilities will be low-cost and easy to certify for teams.

The company said the decision reflects a growing concern about “AI washing” — where organizations overstate AI capabilities without sufficient operational rigor — and the rise of “AI slop,” low-quality AI-generated outputs that appear acceptable on the surface but fail under real operational conditions.

“We believe AI adoption needs more honesty, more discipline, and far more operational accountability,” Ravi said. “The future belongs to organizations that can scale AI without losing security, comprehension, governance, and trust in the process.”

Raven, Andie, and AIRTaaS are part of GSD (Giggso Security Domain), Giggso’s enterprise architecture for governing AI systems, coding workflows, observability, orchestration, reasoning, and AI operational security across the enterprise.

More information is available at Giggso

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Caladan Launches API Liquidity: Institutional Access to Aggregated Digital Asset Liquidity Across 100+ Tokens

Published

7 hours ago

on

May 26, 2026

By

Singapore, May 26th, 2026, ZEX PR WIRE — Institutional counterparties can now access executable streaming prices and RFQ liquidity for spot and perpetuals on 100+ digital assets through the Caladan API, launched today by Caladan, the largest Asia-headquartered market maker for digital assets.

Built on nearly a decade of active trading, Caladan continuously aggregates pricing and depth from 20+ on-chain protocols, 47+ centralised exchange integrations, and bilateral relationships. The result is a single pricing feed that delivers tighter spreads, higher fill rates, and full depth on long-tail tokens.

“Fragmentation is the defining liquidity challenge in digital assets today. A single exchange, a single counterparty, or a single OTC desk will always have an incomplete view of price and depth. We have spent nine years building the infrastructure to see the whole market simultaneously, and API Liquidity makes that infrastructure available to institutional participants through a single API connection.” – John Gu, CEO, Caladan

Why aggregation produces better pricing

Digital asset liquidity is highly fragmented across centralised exchanges, decentralised protocols, regional venues, bilateral broker-dealers, and OTC desks. Caladan’s sourcing model is the commercial differentiator. The firm facilitates over $170 billion in annual trading volume across more than 100 assets, which means its pricing engine is continuously calibrated against a wider range of market signals. The more heterogeneous the sourcing — on-chain, off-chain, bilateral, and platform-routed simultaneously — the tighter the spread and the deeper the available size at any given price point.

The broadest token coverage of any market maker

API Liquidity provides access to the top 100 tokens — the widest token coverage available from any market maker globally. Coverage spans spot and perpetuals.

For institutional participants managing diversified digital asset portfolios or building crypto-embedded products, this breadth eliminates the need to maintain multiple liquidity provider relationships to cover the full token universe.

Flexible connectivity and settlement

API Liquidity is designed for immediate integration with minimal development overhead. Counterparties can connect through the channel that fits their existing workflow:

  • Direct API: Native FIX connectivity (4.2, 4.4, 5.0) for firms that prefer a direct bilateral connection

  • Platform partners: Desks already connected to Talos, Finery Markets, or CrossX can access Caladan liquidity with no additional integration work

Settlement is handled through institutional partners, with options for fiat and stablecoins:

  • Hidden Road and BitGo Go Network for custodial settlement

  • Customers Bank CUBIX for fiat settlement in USD

  • USDT and USDC settlement available directly

Competitive credit and margin terms are available for qualifying counterparties. Fiat currency pairs including EUR and JPY are in development, with additional currencies in the pipeline.

About Caladan

Caladan is Asia’s largest digital asset market maker, headquartered in Singapore with teams across seven global offices. Since 2017, Caladan has facilitated over $170 billion in annual trading volume, operating across 65+ exchanges worldwide. The firm provides market-making, OTC trading, DeFi expertise, and investments to institutional participants globally.

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Cloud PR Wire

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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.

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Press Release

Caladan Launches API Liquidity: Institutional Access to Aggregated Digital Asset Liquidity Across 100+ Tokens

Published

7 hours ago

on

May 26, 2026

By

Singapore, May 26th, 2026, ZEX PR WIRE — Institutional counterparties can now access executable streaming prices and RFQ liquidity for spot and perpetuals on 100+ digital assets through the Caladan API, launched today by Caladan, the largest Asia-headquartered market maker for digital assets.

Built on nearly a decade of active trading, Caladan continuously aggregates pricing and depth from 20+ on-chain protocols, 47+ centralised exchange integrations, and bilateral relationships. The result is a single pricing feed that delivers tighter spreads, higher fill rates, and full depth on long-tail tokens.

“Fragmentation is the defining liquidity challenge in digital assets today. A single exchange, a single counterparty, or a single OTC desk will always have an incomplete view of price and depth. We have spent nine years building the infrastructure to see the whole market simultaneously, and API Liquidity makes that infrastructure available to institutional participants through a single API connection.” – John Gu, CEO, Caladan

Why aggregation produces better pricing

Digital asset liquidity is highly fragmented across centralised exchanges, decentralised protocols, regional venues, bilateral broker-dealers, and OTC desks. Caladan’s sourcing model is the commercial differentiator. The firm facilitates over $170 billion in annual trading volume across more than 100 assets, which means its pricing engine is continuously calibrated against a wider range of market signals. The more heterogeneous the sourcing — on-chain, off-chain, bilateral, and platform-routed simultaneously — the tighter the spread and the deeper the available size at any given price point.

The broadest token coverage of any market maker

API Liquidity provides access to the top 100 tokens — the widest token coverage available from any market maker globally. Coverage spans spot and perpetuals.

For institutional participants managing diversified digital asset portfolios or building crypto-embedded products, this breadth eliminates the need to maintain multiple liquidity provider relationships to cover the full token universe.

Flexible connectivity and settlement

API Liquidity is designed for immediate integration with minimal development overhead. Counterparties can connect through the channel that fits their existing workflow:

  • Direct API: Native FIX connectivity (4.2, 4.4, 5.0) for firms that prefer a direct bilateral connection

  • Platform partners: Desks already connected to Talos, Finery Markets, or CrossX can access Caladan liquidity with no additional integration work

Settlement is handled through institutional partners, with options for fiat and stablecoins:

  • Hidden Road and BitGo Go Network for custodial settlement

  • Customers Bank CUBIX for fiat settlement in USD

  • USDT and USDC settlement available directly

Competitive credit and margin terms are available for qualifying counterparties. Fiat currency pairs including EUR and JPY are in development, with additional currencies in the pipeline.

About Caladan

Caladan is Asia’s largest digital asset market maker, headquartered in Singapore with teams across seven global offices. Since 2017, Caladan has facilitated over $170 billion in annual trading volume, operating across 65+ exchanges worldwide. The firm provides market-making, OTC trading, DeFi expertise, and investments to institutional participants globally.

About Author

Cloud PR Wire

See author's posts

Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.

Continue Reading

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