Press Release
Zingly launches a bold AI-driven future of customer experience for a world beyond 1-800 calls and chatbots
–News Direct–
Ex-Avaya, Five9, Glia, and Talkdesk industry leaders join forces to revolutionize customer experience (CX) with the launch of Zingly, a Collaborative Customer Experience (CCX) Platform. The patented customer-facing technology combines GenAI, digital interactions, and telephony, providing infinite scale to enterprises, and hyper personalization to consumers, resulting in revenue acceleration and lasting customer relationships.
With this launch, Zingly is today announcing it has raised a $10m seed funding round from Dell Technologies Capital, WestWave Capital, Scribble Ventures, Formus Capital, Geekdom Fund, Array Ventures, Firebolt Ventures, Burst Capital, and from leaders in the CX industry.
Today, customers are still primarily required to call 800 numbers and punch numbers into an interactive voice response (IVR) whenever they need to communicate with businesses. For customers, phone calls are an outdated and frustrating experience, and for businesses, theyre an expensive and unscalable method of communication. Meanwhile, businesses are seeing 10x traffic on their website and apps while experiencing declining call center traffic.
Technology advancements in CX have typically focused on operational savings driven by cloud migration and agent support tools, but have often neglected the end customer. Zingly rectifies this imbalance by providing customers with Zingly-Roomsa patented, always-on space where customers can instantly connect and collaborate with businesses, eliminating the need for calls.
This is driven by the companys Generative AI product technologies, including Relationship-AI and Zingly-Buddy. Zingly focuses on eliminating friction and accelerating engagement use cases like customer acquisition, onboarding, customer service and success, and many more. This is done through a modern no-code-low-code platform that integrates into any tech stack (CRM, existing contact center technologies, customer support systems, and core operations) and intelligently combines cutting-edge Generative AI, humans, and data. The end result is an innovative collaborative space that can scale to support service and sales operations for businesses of all sizes, while providing hyper-personalization for customers.
Founded in 2021 by Gaurav Passi, a former executive at Avaya and Five9, Zingly was born out of a recognition that traditional contact center solutions were becoming obsolete. With global inflationary pressures driving up the cost per call and limiting scalability due to the finite number of agents, the need for industry disruption was clear. Passi teamed up with seasoned CX, CRM, and CCaaS leaders from Five9, Talkdesk, and Glia to launch Zingly.
Traditional contact center solutions are out of date and simply not personable for customers, or scalable for businesses. The math is clear, there are approximately 16.5 million call center agents globally handling potentially billions of customers. More importantly, the frustration and long wait times associated with traditional calling and rigid workflow-driven chatbots have created what we call a fear of reaching out (FORO) among customers. Our vision with Zingly is to destroy FORO and make it collaborative for customers and businesses to come together, said Gaurav Passi, CEO and founder of Zingly.
Zingly represents a significant leap forward from the traditional trade-off between personalization and scalability in CX. While traditional calls are unscalable and conversational chatbots can feel too robotic, Zingly offers a new CX paradigm that is faster, cheaper, and more secure than both 1-800 numbers and conversational AI chatbots added Gaurav Passi.
Currently focusing on high-value industries such as financial services, healthcare, and product companies, Zingly is able to help organizations modernize their customer experience seamlessly by integrating with their existing technology stacks. As an example, Zingly is working with a Fortune 500 provider to engage with 5x more customers than traditional 1:1 phone conversations, while also reducing typical conversion time from 60 to 18 days, resulting in tens of millions of dollars of revenue uplift. Most importantly, it allowed them to innovate on top of their core infrastructure like Salesforce and Avaya without any disruption.
To truly revolutionize CX, it needed top industry leaders like those from Zingly to step back and fundamentally reimagine a new approach. Incremental improvements to CX were not enough. A deep technology solution intelligently combining data, GenAI, and humans, as well as a dedicated team of CX experts together with forward looking Fortune 500 design partners was required for such a revolution, said Zeus Kerravala, Principal Analyst, ZK Research.
The vision presented by Zingly happens once in a decade. We are excited to partner with the team right from its inception, said Gaurav Manglik of WestWave Capital. While Gokul Rajaram, Board Member at Coinbase and Pinterest, and former executive at DoorDash and Square added: What I respect about Gaurav Passi as a leader and Zingly as a company is that they have had the same mission from day 1. They work closely with large complex enterprises to solve deep challenges, and as a result, have built the best platform to disrupt the much needed CX industry with clear ROI. This clarity of mission and singular focus has been a big reason for their continued success.
Looking ahead, Zingly is rapidly expanding its teams in data science and engineering, sales, and marketing with plans to double its headcount by the end of next year. On track to be driving millions of quality customer interactions this year, Zingly is accelerating its mission to help companies collaborate with their customers and build relationships bigger than business.
About Zingly
Zingly.ai is the new way for businesses to meet, onboard and build lasting relationships with customers. Built by industry insiders in collaboration with Fortune 500 service providers, Zingly is a faster, cheaper, more secure, and better-organized solution than today's chatbots and 1-800 calling, eliminating friction and accelerating use cases like customer acquisition, onboarding, and support. Zingly makes online customer experiences delightful and personal by intelligently combining GenAI + Humans + Data to provide infinite scale for businesses and hyper personalization for customers to drive revenue acceleration and create exceptional customer experiences.
Zingly serves businesses across multiple industries including Banking and Financial Services, Insurance, Education, and Healthcare. Visit https://www.zingly.ai/ to learn more.
About WestWave Capital
Deep-Tech takes deep partnerships. Founded by former entrepreneurs, WestWave knows that founders need more than just capital. WestWave Capital invests in market defining pre-seed, seed and series A enterprise start ups.
About Dell Technologies Capital
DTC invests in determined early-stage founders who push the envelope on technology innovation for the enterprise, connecting them to the capital, expertise, and customers they need to take a company from start to scale. Since its inception in 2012, DTC has backed more than 150 startups, a list that notably includes Arista Networks, Cylance, DocuSign, Exotec, JFrog, MongoDB, Nasuni, Netskope, Nutanix, Nuvia, Redis, Xometry, and Zscaler. DTC has offices in Palo Alto (HQ), Boston, and Tel Aviv.
About Scribble Ventures
Scribble Ventures is an early-stage venture firm started by operators and investors from Instagram, Twitter, & A16z. We invest in Pre-Seed and Seed, and write initial checks of up to $1.5M. This allows Scribble to collaborate and co-invest with other angel investors and early-stage funds, so founders can bring the best partners into their round. We work closely with our founders alongside The Scribble Network – a curation of world-class operators across sectors and stages – for guidance on product, growth, hiring, fundraising, and more. We arent just investors to our founders – we are teammates. More info: scribble.vc
About Formus Capital
Formus Capital is a global technology investment firm backed by a network of family offices across various sectors & geographies. Our mission is to partner with exceptional, mission driven teams transforming industries and building world-impacting companies.
About Geekdom Fund
Geekdom Fund is a venture capital fund that invests in early stage tech startups led by the strongest founders. Our partners are in the trenches with our companies. Whether it be hiring, channel development, fundraising, executive coaching, or brainstorming sessions with your team, our goal is to help founders avoid costly mistakes and make high impact decisions.
Array Ventures
Array Ventures invests in founders passionate about solving problems for businesses. We partner from first round of your journey and help companies hone their go-to-market /10x growth journey.
About Firebolt Ventures
Firebolt Ventures is a venture capital firm focused on all things software (enterprise b2b application/infrastructure layers, fintech, consumer) to help extraordinary founders build enduring companies. We partner with founders early, invest throughout the lifecycle of the company and aim to be your most impactful investor.
About Burst Capital
Burst Capital invests in early-stage software and service companies, primarily those with marketplace and SaaS business models. As operators turned investors, we provide our portfolio company founders with on-call operating advice as we support their rapidly scaling businesses.
Contact Details
Zingly
Bilal Mahmood
+44 7714 007257
b.mahmood@stockwoodstrategy.com
Company Website
View source version on newsdirect.com: https://newsdirect.com/news/zingly-launches-a-bold-ai-driven-future-of-customer-experience-for-a-world-beyond-1-800-calls-and-chatbots-916452925
Zingly
COMTEX_453387709/2655/2024-06-05T10:01:33
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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
IRPR Agency Recognised Among India’s Leading Full-Spectrum Video Production Houses, From Corporate Films and Brand Films to AI-Powered Ad Creatives
India, 17th Apr 2026 — IRPR Agency, one of India’s fastest-growing integrated marketing, public relations and technology firms, continues to set the benchmark for end-to-end video production in India , operating one of the country’s most comprehensive in-house video stacks, spanning cinematic brand films, corporate documentaries, high-converting product videos, AI-assisted ad creatives, and short-form social content.
In a market where video accounts for more than 82% of all consumer internet traffic, brands no longer want fragmented vendors for ads, films, reels and explainers. They want a single creative partner who can architect a complete video ecosystem , from a flagship brand film for a fundraiser, down to a 9-second hook for Instagram Reels. IRPR has been delivering exactly that for years, across India, the Middle East, the United Kingdom and the United States.
A Complete Video Production Ecosystem Under One Roof
IRPR Agency’s video production services cover the full spectrum of formats brands require to compete in 2026 and beyond, delivered by dedicated teams of directors, DOPs, editors, motion designers, sound engineers and creative strategists. The full suite includes:
- Corporate Videos & Brand Films — Cinematic, narrative-led films that communicate vision, leadership and culture to investors, partners and prospective talent.
- TV Commercials — Emotion-led storytelling for television, OTT and large-format digital placement, built to anchor multi-channel campaigns.
- Documentary Films — Long-form production for CSR initiatives, founder stories and brand journalism.
- Product Videos — Tabletop, lifestyle and 3D-rendered films engineered to lift e-commerce conversion.
- Explainer & Animation Videos — 2D/3D animation, motion graphics and kinetic typography that simplify complex SaaS, fintech and B2B propositions.
- Instagram Reels & Social Media Content — Trend-led, hook-first short-form video for Instagram, YouTube Shorts, LinkedIn and emerging platforms.
- Testimonial & Training Videos — Authentic customer story films and internal L&D, SOP and onboarding video systems.
- Event Coverage & UGC-Style Content — Multi-camera live event films, BTL activation documentation, and creator-led content for paid social funnels.
- AI-Powered Ad Creatives — Generative-AI assisted video ads for rapid creative testing and multi-variant performance marketing.
Why It Matters Now
“Video is no longer a tactic — it is the substrate of modern brand building,” said a spokesperson for IRPR Agency. “A founder needs a brand film for fundraising. A CMO needs 60 reels a month for organic reach. A performance team needs 200 ad variants for testing. A CHRO needs onboarding videos that retain attention. Brands have been forced for too long to stitch this together from five different vendors. We deliver all of it — with a single creative DNA, single accountability, and pricing that respects the ROI conversation.”
The Indian creative economy is undergoing a structural shift. Demand for premium corporate film production is rising as Indian companies pursue IPOs, ESG mandates and global expansion. Simultaneously, leading consumer brands now produce 30 to 100 short videos per month to stay algorithmically relevant. IRPR’s integrated model addresses both: prestige content for boardroom and broadcast, scaled content for the feed.
Integrated, Not Isolated
IRPR’s video capability is wired directly into the agency’s advertising, PR and technology practices. A brand film produced for a launch is amplified by IRPR’s PR newsroom, distributed through paid media, and embedded into product pages built by IRPR’s web team, closing the loop between content and commercial outcome. Selected projects are showcased on the agency’s portfolio page across healthcare, deep-tech manufacturing, education, hospitality, real estate and consumer brands.
Geographic Reach
Headquartered in Pune, IRPR Agency delivers nationally across Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Ahmedabad and Kolkata, and serves clients internationally through a US-facing engagement model. Production crews mobilise across India within 48 hours and have shot in 20+ cities in the past 12 months.
About IRPR Agency
IRPR Agency is a full-service marketing, PR, video and technology firm headquartered in Pune, India. Operating across four core practices , Advertising, Public Relations, Video Production and Technology — IRPR delivers more than 49 specialist services to founders, growth-stage companies and enterprises across India, the Middle East, the UK and the US. Learn more at irpr.agency.
Media Contact
IRPR Agency — Press & Partnerships Desk
Email: hello@irpr.agency
Phone: +91 93093 80958
Web: https://irpr.agency
Media Contact
Organization: IRPR Agency
Contact Person: Mahesh Reddy
Website: http://irpr.agency
Email: Send Email
Country:India
Release id:44121
The post IRPR Agency Recognised Among India’s Leading Full-Spectrum Video Production Houses, From Corporate Films and Brand Films to AI-Powered Ad Creatives appeared first on King Newswire. This content is provided by a third-party source.. King Newswire makes no warranties or representations in connection with it. King Newswire is a press release distribution agency and does not endorse or verify the claims made in this release. If you have any complaints or copyright concerns related to this article, please contact the company listed in the ‘Media Contact’ section
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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
EBM Machine Limited Expands Industrial Innovation with Advanced Ebeam Machine Solutions
Leading Electron Beam Technology Provider Enhances Efficiency Across Multiple Industries
China, 17th Apr 2026 – EBM Machine Limited, a leading innovator in electron accelerator technology, is strengthening its global presence with advanced ebeam machine solutions designed for a wide range of industrial applications. Backed by over 17 years of experience in research, development, and industrialization, the company continues to deliver cutting-edge systems that improve efficiency, sustainability, and product quality.
Advanced Technology Driving Industrial Transformation
EBM Machine Limited focuses on the development of electron accelerators and integrated systems, offering complete industrial solutions tailored to modern manufacturing needs. Its ebeam machine technology combines high-performance hardware with intelligent software, enabling seamless integration into automated production environments.
Unlike traditional processing methods, ebeam machine solutions operate at room temperature and eliminate the need for harmful chemicals. This makes them a preferred choice for industries that prioritize safety, environmental protection, and regulatory compliance.
Expertise Built on 17+ Years of Innovation
With more than 17 years of experience, EBM Machine Limited has developed strong expertise across multiple technical fields, including accelerator physics, electric vacuum technology, high-voltage systems, radiation protection, and automation. This multidisciplinary approach allows the company to continuously enhance its ebeam machine offerings and meet evolving industrial demands.
The company’s commitment to innovation ensures that clients receive reliable, high-efficiency systems capable of supporting large-scale production while maintaining consistent quality.
Wide Range of Industrial Applications
The versatility of ebeam machine technology enables its use across various industries. In the film and packaging sector, electron beam crosslinking improves durability and strength. In rubber and tire manufacturing, radiation pre-vulcanization enhances product performance and lifespan.
The company also provides advanced sterilization solutions for medical devices, pharmaceuticals, and food products. These ebeam machine systems offer instant, chemical-free sterilization, ensuring safety and compliance with global standards while increasing production speed.
Additional applications include printed coating curing, textile and fiber modification, polymer processing, and advanced material development. The technology is also used in environmental solutions such as wastewater and waste gas treatment, helping industries reduce their environmental impact.
Seamless Integration and High Efficiency
One of the key advantages of EBM Machine Limited’s ebeam machine solutions is their ability to integrate with existing production lines. This allows businesses to enhance productivity without significant operational disruptions.
Manufacturers using these systems have reported significant improvements in throughput and efficiency. For example, electron beam curing technology can increase production speed by up to ten times compared to conventional UV curing methods, while maintaining superior performance and consistency.
Positive Customer Feedback and Proven Results
Clients across multiple industries have praised the reliability and performance of EBM Machine Limited’s ebeam machine systems. From large-scale film production to medical device manufacturing, customers highlight the technology’s ability to deliver high-quality results while reducing costs and environmental impact.
Medical manufacturers, in particular, benefit from integrated electron beam sterilization systems that enable instant sterilization during packaging. This process eliminates chemical residues and ensures a safer, more sustainable production cycle.
Commitment to Future Growth and Innovation
EBM Machine Limited continues to invest in research and development to expand the capabilities of its ebeam machine technology. The company is actively exploring new applications in advanced materials, biotechnology, and environmental engineering.
As global industries move toward cleaner and more efficient production methods, EBM Machine Limited is well-positioned to lead the adoption of electron beam solutions worldwide.
For more information about EBM Machine Limited and its ebeam machine solutions, visit https://ebeammachine.com or contact the company directly.
Media Contact
Organization: EBM Machine Limited
Contact Person: Mr. Liang
Website: https://ebeammachine.com
Email: Send Email
Country:China
Release id:44119
The post EBM Machine Limited Expands Industrial Innovation with Advanced Ebeam Machine Solutions appeared first on King Newswire. This content is provided by a third-party source.. King Newswire makes no warranties or representations in connection with it. King Newswire is a press release distribution agency and does not endorse or verify the claims made in this release. If you have any complaints or copyright concerns related to this article, please contact the company listed in the ‘Media Contact’ section
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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Ireland, 17th Apr 2026 — The highly anticipated Bitcoin Ireland Conference is set to return to Dublin from 22–25 May 2026, marking its milestone 5th anniversary. As one of Europe’s leading Bitcoin-only events, the conference will once again bring together global leaders, entrepreneurs, educators, investors, and policymakers for four days of focused dialogue, collaboration, and innovation centered exclusively on Bitcoin.
Over the past five years, the Bitcoin Ireland Conference has steadily grown into a premier gathering for high-conviction participants in the Bitcoin ecosystem. Known for its strict Bitcoin-only approach, the event distinguishes itself from broader digital asset conferences by fostering meaningful, signal-rich discussions that prioritize long-term thinking, real-world adoption, and sustainable infrastructure development.
A Focused Vision for the Future of Bitcoin
The 2026 edition continues this tradition by offering a curated environment where attendees can engage deeply with key topics such as monetary innovation, mining, policy, education, enterprise adoption, and financial infrastructure. By maintaining a singular focus on Bitcoin, the conference attracts a mature audience of builders, capital allocators, and decision-makers committed to advancing the ecosystem.
“Reaching our fifth year is a significant milestone,” said co-founders Lawrence-stanley and Dinny Collins. “Our goal has always been to create a space where meaningful Bitcoin conversations can happen, free from noise and distractions. This year’s event will build on that foundation and deliver even greater value to the global Bitcoin community.”
Expanded Four-Day Event Program
The Bitcoin Ireland Conference 2026 will unfold over four dynamic days, combining educational sessions, networking opportunities, and community-driven experiences:
- 22 May – Opening Events:
The conference kicks off with engaging community activities, including the Bitcoin Walk, Bitcoin Ireland Football Cup, book signings, and informal networking events across Dublin. These sessions are designed to foster early connections among attendees in a relaxed setting. - 23 May – Conference Day 1:
The first full day features keynote presentations, expert panels, workshops, and curated networking sessions. Speakers from across the global Bitcoin ecosystem will share insights into emerging trends, challenges, and opportunities. - 24 May – Conference Day 2:
The second conference day continues with additional keynotes, panel discussions, and interactive workshops. The day concludes with the official after-party, offering attendees a vibrant environment to connect with speakers, partners, and fellow Bitcoiners. - 25 May – Satoshi VIP Pass Exclusive Event:
The final day offers a premium, private experience for Satoshi VIP Pass holders. This exclusive engagement trip provides a unique opportunity for deeper conversations and relationship-building in a more intimate setting.
A Global Platform for Serious Bitcoin Dialogue
With attendance expected to approach 1,000 participants, the 2026 conference is poised to attract an even broader international audience. The event has become a trusted platform for individuals and organizations working across mining, finance, policy, and technology to exchange ideas and build long-term collaborations.
As global interest in Bitcoin continues to grow, the Bitcoin Ireland Conference remains committed to providing a space where innovation meets practical implementation. Its emphasis on education and real-world use cases ensures that attendees leave not only informed but also empowered to contribute to the ecosystem’s future.
Tickets Now Available
Tickets for Bitcoin Ireland Conference 2026 are now available. Early registration is encouraged as demand is expected to be high for this milestone edition.
For more information and to secure your place at one of Europe’s most respected Bitcoin-only gatherings, visit the official website today.
Media Contact
Organization: Bitcoin Ireland Conference
Contact Person: Lawrence-stanley and Dinny Collins (Co-Founders)
Website: https://bitcoinireland.eu/
Email: Send Email
Country:Ireland
Release id:44118
The post Bitcoin Ireland Conference 2026 Returns to Dublin for Its 5th Anniversary Edition appeared first on King Newswire. This content is provided by a third-party source.. King Newswire makes no warranties or representations in connection with it. King Newswire is a press release distribution agency and does not endorse or verify the claims made in this release. If you have any complaints or copyright concerns related to this article, please contact the company listed in the ‘Media Contact’ section
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IRPR Agency Recognised Among India’s Leading Full-Spectrum Video Production Houses, From Corporate Films and Brand Films to AI-Powered Ad Creatives
EBM Machine Limited Expands Industrial Innovation with Advanced Ebeam Machine Solutions
Bitcoin Ireland Conference 2026 Returns to Dublin for Its 5th Anniversary Edition
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