Press Release
Advancing customer experience solutions at World CX Summit and Awards
Mumbai, India, 5th June 2024, ZEX PR WIRE, The 11th global edition of the World CX Summit and Awards, an event by Trescon, drew to a close at the Leela, Mumbai on 22nd May 2024. The event was attended by over 200+ CX experts participating in a day filled with insightful discussions focusing on solutions and innovations that are reshaping how businesses approach the customer experience space.
The event explored crucial topics that have been dominating the CX space ranging from amplifying CX through martech, enhancing CX through automation, personalised CX through conversational AI, AI-led intelligent CX workflows and more.
Among the insightful sessions during the summit was the tech talk on ‘Reimagine Customer Experience with GenAI’ by Santosh Rao, Technology Leader – Client Engineering, IBM, and Buvana Iyer, Technology Leader- Client Engineering, IBM. The discussion focused on how the integration of AI-based tools are reshaping the customer experience lifecycle.
Another notable session was the panel discussion on “Revolutionizing Customer Experience: Navigating the Era of Digital Transformation”. Moderated by Ninad Raje, Chief Information & Transformation Officer, Chief People Officer, HealthAssure, deliberated on how subscription-based models have reshaped consumer behaviour and expectations. Fellow panellists, Lavanya Pachisia, Chief Operating Officer, Zivame; Keshav Evani, President – Digital Banking, YES Bank, and Suraj Shetty, Head of Customer Experience and Learning Development, Ring, provided key insights on how the integration of emerging technologies such as the metaverse, robotics, and marketing automation lead to exceptional customer experiences and increased ROI.
Santhosh Rao, Partner & Growth Platform Leader, Business Transformation Services, India – South Asia, IBM, the Lead Partner of the event, reflected on his experience, stating, “I found the summit experience to be excellent, primarily due to the format in which it was conducted. The panel discussions, where various clients shared their experiences and insights on adopting GenAI, were particularly enlightening. Additionally, during my session on leveraging GenAI to reimagine the customer experience, there were engaging questions and interactions, indicative of the high level of attendance and participation in the sessions.”
Anvesha Poswalia, Head of Digital & E-commerce, Unilever, said,” it’s been an amazing experience. I’m truly elated by the incredible people I’ve met and the engaging discussions we’ve had, including the independent ones.”
Delnaaz Irani, Associate Director – Customer Experience, GSK, added, “the overall experience of the Summit was truly exciting. You get to learn a lot of new things, especially within your specific industry. Typically, you’re so focused on your day-to-day tasks that attending summits like this expands your horizons.”
Lalit Khosa, Head of Growth & BFSI Strategy, Exotel, further added “the World CX Summit and Awards was truly exceptional. The articulation of the event, the sharing of growth strategies by customers, and the well-aligned networking sessions were all superb. It was a wonderful experience to engage in such meaningful conversations.”
Naveen Bharadwaj, the CEO of Trescon, expressed, “during our research in preparation for this summit, our community of CX leaders highlighted a pressing demand for innovative solutions and services, that shaped our strategic priorities and focus for this event’s agenda. We are committed to advancing our community’s objectives by fostering effective deal flow between vendors and key decision-makers. Through intelligent and strategic collaborations, we aim to support our ecosystem in achieving their goals.”
The event culminated in the prestigious Top 100 CX Leaders Awards and Top 30 Marketing Leader Awards ceremony, honouring the top leaders and marketers for their exceptional contributions to innovation and excellence.
The World CX Summit has become an essential platform for knowledge exchange, collaboration, and business growth within the CX community. Through focused discussions on conversational AI and MarTech, the summit explored practical strategies for implementing these solutions and shaping the digital future in India’s technological landscape.
The 11th edition of the World CX Summit was brought to you by:
– Lead Partner: IBM
– Platinum Partner: Exotel
– Gold Partner: Kore.ai;
OneXtel – Bronze Partners:
Limechat – Awards Partner: Gupshup
About Trescon
Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership. With a deep understanding of the realities and requirements of the growth markets we operate in – we strive to deliver innovative and high-quality business platforms for our clients. For more information about Trescon, visit: www.tresconglobal.com
For media inquiries and further information, please contact:
Vishal S S
Media, PR and Corporate Communications Executive
Trescon Email: vishals@tresconglobal.com
Mobile: +91-7358680951
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
The latest installment of the International Editors-in-Chief Roundtable recently took place, focusing on the theme: “Building a Green Silk Road Together for a Clean and Beautiful World.”
The event brought together prominent media executives from China, Cambodia, Pakistan, Uzbekistan, Armenia, Syria, the Republic of the Congo, Rwanda, and Lesotho for in-depth discussions on advancing green development under the Belt and Road Initiative (BRI).
Chinese media representatives unanimously emphasized that environmental issues are a shared global challenge, and that the Green Silk Road is a major initiative by China to tackle climate change. They called for deeper international consensus and the integration of green principles into development strategies and infrastructure projects. Their views were strongly echoed by media leaders from countries such as Syria, Pakistan, and the Republic of the Congo.
Participants highlighted China’s practical experience and successful cases in green development, which offer valuable solutions for Belt and Road partner countries. Through cooperation, China has helped many nations pursue green growth, offering a roadmap for sustainable development that others can learn from.
Addressing the challenges faced by developing countries in pursuing green development, Shan Chengbiao, General Manager of Global Times Online suggested deepening the Green Development Partnership Initiative and innovating financing models such as “Green Investment and Financing Plus” to meet evolving needs. He also stressed the importance of using concrete data and tangible outcomes to counter skepticism.
International media executives voiced optimism about the future of the Green Silk Road, agreeing that environmental protection knows no borders and that building a Green Silk Road is a global endeavor requiring joint efforts from all nations.
Media Contact
Organization: huanqiu
Contact Person: Pang Zhiqin
Website: https://www.huanqiu.com/
Email: Send Email
City: Beijing
State: Beijing
Country:China
Release id:29221
The post Senior Media Executives Call for Joint Efforts to Build Green Silk Road appeared first on King Newswire. This content is provided by a third-party source.. King Newswire makes no warranties or representations in connection with it. King Newswire is a press release distribution agency and does not endorse or verify the claims made in this release. If you have any complaints or copyright concerns related to this article, please contact the company listed in the ‘Media Contact’ section
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
Scott Roixs New Book Explores Transformation and Hope Within the Walls of Incarceration
United States, 17th Jun 2025 – Scott Roix’s debut book, Lucas: A Journey Beyond the Walls, tells the powerful and transformative story of Lucas Lorenzo Brown, a man who spent nearly two decades in prison yet emerged with a renewed vision and a commitment to serving others. This compelling narrative offers a profound exploration of incarceration, resilience, and the human capacity for change.
A seasoned entrepreneur with over 30 years of experience, Roix is passionate about sharing stories that inspire and foster understanding. Drawing from his own life challenges, he brings a unique perspective that allows readers to deeply connect with Brown’s journey. His work consistently centers on themes of perseverance, self-growth, and redemption, solidifying his voice in modern literature.
In Lucas, Roix delves into Brown’s harrowing experiences, beginning with his arrest and subsequent 26-year sentence for drug-related offenses. Inside the federal prison system, Brown embarks on a journey of self-discovery and transformation. His most significant achievement is the creation of the Fit Mentally and Physically (FMP) program, a rehabilitation initiative that empowers fellow inmates to pursue personal growth, physical fitness, and mental well-being. His mantra, “We are all equal,” echoes throughout the book, reinforcing the importance of community and support.
This deeply moving and inspirational book captures the essence of Brown’s character, depicting his struggles with anger, despair, and hopelessness—and how he ultimately channels them into a force for uplifting others. Through fitness training, Bible study groups, and mentorship, Brown demonstrates that even in the most challenging circumstances, meaning and enlightenment can be found. His journey is a testament to personal evolution and the power of change.
Beyond Brown’s personal story, Lucas also addresses broader societal themes, including flaws in the justice system, the impact of systemic disparities, and the importance of second chances. Roix underscores how Brown’s experiences mirror those of countless others facing the hardships of incarceration and the difficult road to reintegration. The book serves as a powerful reminder of the humanity within those often overlooked by society and highlights the urgent need for rehabilitation-focused efforts.
Through Lucas: A Journey Beyond the Walls, Roix challenges readers to reflect on their own lives and the power of empathy. This inspiring book is a testament to the resilience of the human spirit and the boundless potential for transformation.
Whether you are passionate about criminal justice reform or simply seeking a story of motivation and hope, Lucas is a must-read. It reminds us that even in the most unlikely places, hope can thrive—and by uplifting one another, we can create a brighter future for all.
Now available at major retailers and online platforms, Lucas: A Journey Beyond the Walls is poised to become an essential read on endurance, redemption, and the strength of the human soul.
Media Contact
Organization: Scott Roix
Contact Person: Scott Roix
Website: https://scottroix.com/
Email: Send Email
Contact Number: +17275159331
Country:United States
Release id:29096
The post Scott Roixs New Book Explores Transformation and Hope Within the Walls of Incarceration appeared first on King Newswire. This content is provided by a third-party source.. King Newswire makes no warranties or representations in connection with it. King Newswire is a press release distribution agency and does not endorse or verify the claims made in this release. If you have any complaints or copyright concerns related to this article, please contact the company listed in the ‘Media Contact’ section
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
Jabaly Law Unveils Comprehensive Commercial Services for Business Transactions, Litigation, Real Estate Disputes, IP, Startups, and More in Northern Virginia
Expanded offerings provide practical legal support for entrepreneurs, small businesses, and growing companies across Alexandria, Fairfax, Tysons Corner and beyond.
Virginia, US, 17th June 2025, ZEX PR WIRE, Jabaly Law, one of the most trusted names among business-focused law firms in Northern Virginia, has officially announced the launch of a broader suite of legal services designed specifically for entrepreneurs, business owners, and growing companies. With a strong foundation in commercial law and litigation, the firm is now expanding its support to include business transactions, startup formation, real estate disputes, intellectual property, and ongoing general counsel services.
Headquartered in Alexandria and serving clients across Fairfax, Tysons Corner, and the Washington, DC metro area, Jabaly Law is enhancing its business offerings to meet the increased demand for reliable and forward-thinking legal support in today’s competitive markets.
“We’ve seen a significant increase in the number of businesses needing legal support not just when issues arise, but from the very beginning—when forming partnerships, drafting contracts, or securing their intellectual property,” said David Chung for Jabaly Law.
The firm has built a reputation for helping businesses of all sizes, especially small and mid-sized companies, reduce risk and make informed decisions. Whether it’s reviewing vendor contracts, handling disputes between partners, negotiating commercial lease agreements, or resolving issues around trademarks and copyrights, Jabaly Law is prepared to offer practical legal solutions backed by experience and a client-first approach.
This latest development comes as more companies in Northern Virginia—especially startups and small businesses—seek legal counsel with a deep understanding of both the law and the local business climate. Jabaly Law’s enhanced offerings provide an opportunity for companies to build a long-term relationship with a legal partner that can support them across multiple business areas, and around the world.
The firm’s commercial litigation services remain a core component of its practice. From breach of contract claims and partnership disputes to real estate-related conflicts and enforcement of business agreements, Jabaly Law works to provide strategic and efficient legal representation. At the same time, the firm is focusing on helping clients avoid costly disputes through clear documentation, strong contracts, and preventative legal planning.
“We’re focused on helping business clients reduce surprises. We believe smart legal planning isn’t just about reacting—it’s about setting up the business in a way that prevents avoidable problems down the road,” David Chung added.
Jabaly Law is also extending its support to startups and entrepreneurs in the Northern Virginia region, offering assistance with business formation, governance, equity distribution, and drafting bylaws and operating agreements. For early-stage companies preparing to launch or expand, this legal guidance is necessary in building a solid legal foundation.
Another area of growth includes intellectual property services. The firm offers trademark registration, copyright filings, licensing agreements, and assistance with IP disputes—key concerns for businesses looking to protect their brand and related content in competitive industries.
Clients who work with Jabaly Law benefit from the firm’s responsiveness, clear communication, and commitment to transparency. The firm’s goal is not only to represent clients in legal matters but also to serve as a long-term advisor that helps companies operate with confidence.
With the addition of these commercial services, Jabaly Law reaffirms its role as one of the most reliable legal allies for businesses in Northern Virginia. The firm encourages business owners, startups, and organizations facing legal concerns to reach out for a consultation to learn how Jabaly Law can support their current and future legal needs.
About Jabaly Law
Jabaly Law is a Virginia-based law firm providing legal services to individuals and businesses across Alexandria, Fairfax, Tysons Corner, and surrounding areas. The firm offers support in areas including business law, civil litigation, real estate disputes, intellectual property, contract law, and startup formation. With a focus on practical legal strategies and client-first service, Jabaly Law strives to be one of the best choices for business owners seeking reliable legal guidance.
Contact Information
Website: https://jabalylaw.com
Phone Number: (703) 549-5180
Alexandria Office: 218 North Lee Street, Third Floor, Alexandria, Virginia 22314
Fairfax Office: 3060 Williams Drive, Suite 300, Fairfax, Virginia 22031
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Senior Media Executives Call for Joint Efforts to Build Green Silk Road
Scott Roixs New Book Explores Transformation and Hope Within the Walls of Incarceration
Jabaly Law Unveils Comprehensive Commercial Services for Business Transactions, Litigation, Real Estate Disputes, IP, Startups, and More in Northern Virginia
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