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Zingly launches a bold AI-driven future of customer experience for a world beyond 1-800 calls and chatbots

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–News Direct–

Ex-Avaya, Five9, Glia, and Talkdesk industry leaders join forces to revolutionize customer experience (CX) with the launch of Zingly, a Collaborative Customer Experience (CCX) Platform. The patented customer-facing technology combines GenAI, digital interactions, and telephony, providing infinite scale to enterprises, and hyper personalization to consumers, resulting in revenue acceleration and lasting customer relationships.

With this launch, Zingly is today announcing it has raised a $10m seed funding round from Dell Technologies Capital, WestWave Capital, Scribble Ventures, Formus Capital, Geekdom Fund, Array Ventures, Firebolt Ventures, Burst Capital, and from leaders in the CX industry.

Today, customers are still primarily required to call 800 numbers and punch numbers into an interactive voice response (IVR) whenever they need to communicate with businesses. For customers, phone calls are an outdated and frustrating experience, and for businesses, theyre an expensive and unscalable method of communication. Meanwhile, businesses are seeing 10x traffic on their website and apps while experiencing declining call center traffic.

Technology advancements in CX have typically focused on operational savings driven by cloud migration and agent support tools, but have often neglected the end customer. Zingly rectifies this imbalance by providing customers with Zingly-Roomsa patented, always-on space where customers can instantly connect and collaborate with businesses, eliminating the need for calls.

Zingly enables businesses to offer a fresh customer experience
Zingly enables businesses to offer a fresh customer experience

This is driven by the companys Generative AI product technologies, including Relationship-AI and Zingly-Buddy. Zingly focuses on eliminating friction and accelerating engagement use cases like customer acquisition, onboarding, customer service and success, and many more. This is done through a modern no-code-low-code platform that integrates into any tech stack (CRM, existing contact center technologies, customer support systems, and core operations) and intelligently combines cutting-edge Generative AI, humans, and data. The end result is an innovative collaborative space that can scale to support service and sales operations for businesses of all sizes, while providing hyper-personalization for customers.

Zingly.ai Founders: (L to R) John DAmour, Gaurav Passi and Piotrek Chojnowski
Zingly.ai Founders: (L to R) John DAmour, Gaurav Passi and Piotrek Chojnowski

Founded in 2021 by Gaurav Passi, a former executive at Avaya and Five9, Zingly was born out of a recognition that traditional contact center solutions were becoming obsolete. With global inflationary pressures driving up the cost per call and limiting scalability due to the finite number of agents, the need for industry disruption was clear. Passi teamed up with seasoned CX, CRM, and CCaaS leaders from Five9, Talkdesk, and Glia to launch Zingly.

Traditional contact center solutions are out of date and simply not personable for customers, or scalable for businesses. The math is clear, there are approximately 16.5 million call center agents globally handling potentially billions of customers. More importantly, the frustration and long wait times associated with traditional calling and rigid workflow-driven chatbots have created what we call a fear of reaching out (FORO) among customers. Our vision with Zingly is to destroy FORO and make it collaborative for customers and businesses to come together, said Gaurav Passi, CEO and founder of Zingly.

Zingly represents a significant leap forward from the traditional trade-off between personalization and scalability in CX. While traditional calls are unscalable and conversational chatbots can feel too robotic, Zingly offers a new CX paradigm that is faster, cheaper, and more secure than both 1-800 numbers and conversational AI chatbots added Gaurav Passi.

Currently focusing on high-value industries such as financial services, healthcare, and product companies, Zingly is able to help organizations modernize their customer experience seamlessly by integrating with their existing technology stacks. As an example, Zingly is working with a Fortune 500 provider to engage with 5x more customers than traditional 1:1 phone conversations, while also reducing typical conversion time from 60 to 18 days, resulting in tens of millions of dollars of revenue uplift. Most importantly, it allowed them to innovate on top of their core infrastructure like Salesforce and Avaya without any disruption.

To truly revolutionize CX, it needed top industry leaders like those from Zingly to step back and fundamentally reimagine a new approach. Incremental improvements to CX were not enough. A deep technology solution intelligently combining data, GenAI, and humans, as well as a dedicated team of CX experts together with forward looking Fortune 500 design partners was required for such a revolution, said Zeus Kerravala, Principal Analyst, ZK Research.

The vision presented by Zingly happens once in a decade. We are excited to partner with the team right from its inception, said Gaurav Manglik of WestWave Capital. While Gokul Rajaram, Board Member at Coinbase and Pinterest, and former executive at DoorDash and Square added: What I respect about Gaurav Passi as a leader and Zingly as a company is that they have had the same mission from day 1. They work closely with large complex enterprises to solve deep challenges, and as a result, have built the best platform to disrupt the much needed CX industry with clear ROI. This clarity of mission and singular focus has been a big reason for their continued success.

Looking ahead, Zingly is rapidly expanding its teams in data science and engineering, sales, and marketing with plans to double its headcount by the end of next year. On track to be driving millions of quality customer interactions this year, Zingly is accelerating its mission to help companies collaborate with their customers and build relationships bigger than business.

About Zingly

Zingly.ai is the new way for businesses to meet, onboard and build lasting relationships with customers. Built by industry insiders in collaboration with Fortune 500 service providers, Zingly is a faster, cheaper, more secure, and better-organized solution than today's chatbots and 1-800 calling, eliminating friction and accelerating use cases like customer acquisition, onboarding, and support. Zingly makes online customer experiences delightful and personal by intelligently combining GenAI + Humans + Data to provide infinite scale for businesses and hyper personalization for customers to drive revenue acceleration and create exceptional customer experiences.

Zingly serves businesses across multiple industries including Banking and Financial Services, Insurance, Education, and Healthcare. Visit https://www.zingly.ai/ to learn more.

About WestWave Capital

Deep-Tech takes deep partnerships. Founded by former entrepreneurs, WestWave knows that founders need more than just capital. WestWave Capital invests in market defining pre-seed, seed and series A enterprise start ups.

About Dell Technologies Capital

DTC invests in determined early-stage founders who push the envelope on technology innovation for the enterprise, connecting them to the capital, expertise, and customers they need to take a company from start to scale. Since its inception in 2012, DTC has backed more than 150 startups, a list that notably includes Arista Networks, Cylance, DocuSign, Exotec, JFrog, MongoDB, Nasuni, Netskope, Nutanix, Nuvia, Redis, Xometry, and Zscaler. DTC has offices in Palo Alto (HQ), Boston, and Tel Aviv.

About Scribble Ventures

Scribble Ventures is an early-stage venture firm started by operators and investors from Instagram, Twitter, & A16z. We invest in Pre-Seed and Seed, and write initial checks of up to $1.5M. This allows Scribble to collaborate and co-invest with other angel investors and early-stage funds, so founders can bring the best partners into their round. We work closely with our founders alongside The Scribble Network – a curation of world-class operators across sectors and stages – for guidance on product, growth, hiring, fundraising, and more. We arent just investors to our founders – we are teammates. More info: scribble.vc

About Formus Capital

Formus Capital is a global technology investment firm backed by a network of family offices across various sectors & geographies. Our mission is to partner with exceptional, mission driven teams transforming industries and building world-impacting companies.

About Geekdom Fund

Geekdom Fund is a venture capital fund that invests in early stage tech startups led by the strongest founders. Our partners are in the trenches with our companies. Whether it be hiring, channel development, fundraising, executive coaching, or brainstorming sessions with your team, our goal is to help founders avoid costly mistakes and make high impact decisions.

Array Ventures

Array Ventures invests in founders passionate about solving problems for businesses. We partner from first round of your journey and help companies hone their go-to-market /10x growth journey.

About Firebolt Ventures

Firebolt Ventures is a venture capital firm focused on all things software (enterprise b2b application/infrastructure layers, fintech, consumer) to help extraordinary founders build enduring companies. We partner with founders early, invest throughout the lifecycle of the company and aim to be your most impactful investor.

About Burst Capital

Burst Capital invests in early-stage software and service companies, primarily those with marketplace and SaaS business models. As operators turned investors, we provide our portfolio company founders with on-call operating advice as we support their rapidly scaling businesses.

Contact Details

Zingly

Bilal Mahmood

+44 7714 007257

b.mahmood@stockwoodstrategy.com

Company Website

https://www.zingly.ai/

View source version on newsdirect.com: https://newsdirect.com/news/zingly-launches-a-bold-ai-driven-future-of-customer-experience-for-a-world-beyond-1-800-calls-and-chatbots-916452925

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Press Release

NordFX Enhances Equity Offering with SpaceX Stock

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Gros-Islet, Saint Lucia, 20th Jun 2026 – SpaceX has completed the largest IPO in recorded financial history — raising $75 billion at $135 per share and closing its market debut with a market capitalization of $2.1 trillion. As one of the most closely watched public listings in years, the event has drawn significant interest from traders across global markets. In response, NordFX has added SpaceX stock, listed under the ticker SPCX, to its lineup of tradable financial instruments.

A Landmark Moment for Public Markets

On June 12, 2026, SpaceX made its stock market debut on Nasdaq, setting a new global record for IPO fundraising. No company in history has raised more capital in a single public offering. By the close of its first session, SpaceX had already become one of the most valuable publicly listed companies in the world.

The listing marks a significant shift: SpaceX, long one of the most-discussed private companies in the technology and aerospace sectors, has now entered the public domain — with active price discovery, global market participation, and around-the-clock trader attention.

Why Traders Are Watching SPCX

Fresh IPOs attract traders for a reason: in the weeks following a major listing, price discovery is at its most active. There are no years of trading history, no established support and resistance levels, and sentiment can shift quickly as the market forms its view on valuation. For traders who thrive on volatility and momentum, that environment creates opportunity.

Beyond the IPO mechanics, SpaceX carries a narrative that keeps it in the headlines: Elon Musk, Starlink’s growth trajectory, commercial space contracts, and a business model that spans multiple high-interest sectors. Narrative-driven stocks tend to stay volatile — and for traders who can go in either direction, sustained volatility is exactly what matters.

SPCX Now Available at NordFX

NordFX has added SPCX to its multi-asset instrument lineup, giving clients access to one of the market’s most actively tracked stocks through CFD trading on MT4 and MT5. Traders can go long or short on SPCX, responding to price movements in either direction without needing to hold the underlying shares.

The addition reflects NordFX ongoing approach of tracking significant market developments and expanding its instrument range as new opportunities emerge. SPCX joins a lineup that already includes gold, silver, oil, cryptocurrencies, currency pairs, and global equities.

Trading CFDs involves significant risk.

About NordFX

NordFX is an international multi-asset broker offering trading in currencies, gold, silver, oil, cryptocurrencies, and other financial assets. Operating since 2008, NordFX serves clients across multiple regions with a broad range of instruments and account types.

Media Contact

Organization: NordFX Ltd.

Contact Person: Vanessa Polson

Website: https://nordfx.com/

Email: Send Email

Address:Ground Floor, The Sotheby Building

Address 2: Rodney Village, Rodney Bay

City: Gros-Islet

Country:Saint Lucia

Release id:46287

The post NordFX Enhances Equity Offering with SpaceX Stock appeared first on King Newswire. This content is provided by a third-party source.. King Newswire makes no warranties or representations in connection with it. King Newswire is a press release distribution agency and does not endorse or verify the claims made in this release. If you have any complaints or copyright concerns related to this article, please contact the company listed in the ‘Media Contact’ section

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Press Release

iTrade5 Empowers MSMEs to Win Export Orders Faster with Innovative DIY Global B2B Trade Platform

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DIY Digital Platform Enables Exporters and Importers to Connect, Collaborate, and Close International Deals Faster

United States, 20th Jun 2026 – iTrade5.com , a global B2B e-commerce platform designed to simplify export and import trade, is helping Micro, Small, and Medium Enterprises (MSMEs) unlock international business opportunities and build export order pipelines faster than ever before. Through its innovative do-it-yourself (DIY) approach, iTrade5.com enables exporters, importers, manufacturers, distributors, and traders to connect with potential partners worldwide in just five simple steps.

As international trade continues to evolve in the digital age, businesses are increasingly seeking efficient ways to identify buyers, suppliers, and collaborators across borders. Traditional methods of building export relationships can take months of networking, travel, and negotiations. iTrade5.com addresses these challenges by providing a centralized platform that helps businesses accelerate deal discovery and foster meaningful trade connections globally.

Simplifying Global Trade for Growing Businesses

The platform was created with a clear mission: to make global trade more accessible, efficient, and affordable for businesses of all sizes. By reducing barriers to international market entry, iTrade5.com empowers MSMEs to compete on a global scale without the need for large budgets or extensive trade infrastructure.

Using the platform, businesses can showcase products, connect with potential partners, explore new markets, and build a pipeline of export opportunities from anywhere in the world.

Proprietary PPCFO Formula Drives Faster Export Success

A key differentiator of iTrade5.com is its proprietary PPCFO formula, a structured methodology designed to help businesses systematically generate and secure export orders online. Registered users are guided through this unique framework, enabling them to create effective export pipelines, identify the right collaborators, and accelerate international deal-making.

By following the PPCFO process, businesses can significantly improve their ability to attract qualified leads and convert opportunities into successful export orders.

Key Features of iTrade5.com

Businesses using iTrade5.com can benefit from:

  • Free registration and account setup
  • Access to the proprietary PPCFO export acceleration formula
  • Global exposure for products and services
  • Access to international buyers and suppliers
  • Easy-to-use DIY business networking tools
  • Faster lead generation and export opportunities
  • Mobile access through Android and iOS applications
  • Enhanced visibility in international trade communities
  • Streamlined communication between trading partners

Comprehensive Learning Resources for Users

To ensure users maximize the value of the platform, iTrade5.com provides registered members with access to educational video tutorials directly within their user dashboards. These tutorials guide businesses through the platform’s features, explain best practices for building trade relationships, and demonstrate how to effectively leverage the PPCFO framework to achieve export success.

The availability of on-demand training resources empowers users to confidently navigate the platform and implement strategies that support long-term international business growth.

Accelerating Export Orders from Months to Days

One of the biggest challenges faced by exporters is the lengthy process of finding qualified buyers and establishing trust in new markets. iTrade5.com helps reduce these delays by creating a digital environment where businesses can discover opportunities and engage with potential partners more efficiently.

The platform’s technology-driven approach allows companies to move from initial introductions to active business discussions in significantly less time than traditional methods. By facilitating direct engagement and information sharing, iTrade5.com helps shorten deal cycles and improve business development outcomes.

“Our goal is to help MSMEs participate more effectively in global trade,” said a spokesperson for iTrade5.com. “Many businesses have excellent products but struggle to find the right international partners. We provide a practical and accessible platform that helps them connect, collaborate, and grow their export business faster.”

Access Global Opportunities Anytime, Anywhere

Businesses interested in accelerating their export and import activities can join the growing global trade community on iTrade5.com.

Register for Free: https://itrade5.com/register

Android App: https://play.google.com/store/apps/details?id=com.app.itrade5

iOS App: https://apps.apple.com/app/itrade5/id6766566698

About iTrade5.com

iTrade5.com  is a USA-based global B2B e-commerce platform dedicated to facilitating export and import trade through a simple five-step process. The platform connects exporters, importers, manufacturers, distributors, and traders worldwide, helping businesses discover opportunities, build partnerships, and accelerate international growth. Through its proprietary PPCFO methodology, educational resources, and digital networking tools, iTrade5.com empowers MSMEs to participate more effectively in global commerce and achieve faster business results.

Media Contact

Organization: iTrade5.com

Contact Person: Vijaya S Iswara

Website: https://itrade5.com/

Email: Send Email

Country:United States

Release id:46305

The post iTrade5 Empowers MSMEs to Win Export Orders Faster with Innovative DIY Global B2B Trade Platform appeared first on King Newswire. This content is provided by a third-party source.. King Newswire makes no warranties or representations in connection with it. King Newswire is a press release distribution agency and does not endorse or verify the claims made in this release. If you have any complaints or copyright concerns related to this article, please contact the company listed in the ‘Media Contact’ section

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Press Release

Circa Watch Labs Expands Its Premium Mod Watch Collections to Meet Growing Demand for Custom Automatic Timepieces

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United States, 20th Jun 2026 — Circa Watch Labs, a fast-growing U.S.-based brand specializing in premium mod watches and custom automatic timepieces, has announced a major expansion of its curated watch collections. The development reflects increasing consumer demand for personalized, handcrafted automatic watches that emphasize individuality, mechanical reliability, and modern design versatility.

As global interest continues to rise in custom-built automatic watches, Circa Watch Labs is strengthening its position as a dedicated destination for collectors seeking distinctive timepieces. The brand’s growing catalog highlights a shift in consumer preference toward design-driven watches that combine craftsmanship with everyday wearability.

Visitors can explore the brand’s full offerings here:
 Circa Watch Labs Official Website

Expanding Demand for Premium Mod Watches

The premium mod watch segment has seen rapid growth in recent years, driven by collectors and enthusiasts who want more control over design and personalization. Rather than mass-produced styles, buyers are increasingly looking for custom automatic watches that reflect personal taste, lifestyle, and identity.

Circa Watch Labs responds to this shift with a growing lineup of premium automatic watches built around reliable mechanical performance and refined aesthetics. Many of the brand’s models utilize durable automatic movement systems such as NH35-based configurations, valued for their stability and long-term performance.

According to the brand, this demand is being fueled by a new generation of collectors who view watches as both functional instruments and personal style statements.

Expanding Signature Collections

Circa Watch Labs has expanded multiple flagship collections to meet rising global interest in automatic mod collections and collector-focused timepieces.

Day-Date Mod Collection

The Day-Date Mod Collection continues to serve as one of the brand’s most recognized lines, featuring bold and versatile designs suited for both formal and casual wear. Popular models include:

  • Day-Date Mod Gold Automatic Watch V2
  • Day-Date Mod Olive Green Roman Automatic V2

Explore the collection here:
 Day-Date Mod Collection

Datejust Mod Collection

The Datejust Mod Collection emphasizes refined aesthetics and everyday functionality, appealing to collectors who prefer balanced, expressive designs. Notable models include:

  • DJ Mod Who Cares I’m Already Late White V2
  • DJ Mod Purple Automatic Watch V2
  • DJ Wimbledon Watch V2 Silver

Browse the collection here:
 Datejust Mod Collection

Santos Mod Collection

The Santos Mod Collection introduces a more structured and architectural design language, catering to enthusiasts who appreciate bold geometry and wrist presence.

Explore the collection here:
 Santos Mod Collection

Additional Collections Driving Growth

Beyond its core lines, Circa Watch Labs continues to expand its broader portfolio of automatic watch collections, including:

  • Seitona Mod Collection — sporty, performance-inspired designs
  • Nautiko Mod Collection — maritime-themed timepieces built for durability and adventure
  • Roo Mod Collection — bold, modern expressions for statement wear
  • Ladies Watches Collection — refined, elegant designs tailored for feminine styling

Each collection reinforces the brand’s mission of offering variety, personalization, and craftsmanship within the premium mod watch segment.

Craftsmanship and Automatic Movement Focus

At the core of Circa Watch Labs’ identity is a strong emphasis on craftsmanship and mechanical integrity. Every timepiece is built with attention to detail, ensuring long-term durability and consistent performance.

The brand’s use of automatic movement technology reinforces its commitment to traditional mechanical watchmaking, while allowing room for modern design innovation. This combination creates watches that appeal to both new enthusiasts and experienced collectors.

Circa Watch Labs positions its offerings as more than accessories—they are designed as collector watches that reflect individuality, precision, and lasting value.

A Growing Market for Custom Automatic Watches

The global watch industry is undergoing a noticeable transformation, with increased demand for custom automatic watches and personalized timepieces. Consumers are prioritizing uniqueness, craftsmanship, and emotional connection over standardized production.

Circa Watch Labs continues to align with this movement by offering a diverse range of designs that cater to different tastes, lifestyles, and preferences. This includes everything from bold statement pieces to understated everyday wear models.

The company believes that the future of watch collecting lies in personalization, where each timepiece carries meaning beyond timekeeping.

About Circa Watch Labs

Circa Watch Labs is a United States-based watch brand specializing in premium mod watches and custom automatic timepieces. The company focuses on delivering handcrafted designs that combine mechanical reliability, modern aesthetics, and collector-focused craftsmanship.

With growing collections such as the Day-Date ModDatejust ModSantos ModSeitona ModNautiko ModRoo Mod, and Ladies Watches, Circa Watch Labs continues to expand its presence in the premium automatic watch market.

To learn more, visit:
 Circa Watch Labs Official Website

Media Contact

Organization: Circa Watch Labs

Contact Person: Jack

Website: https://www.circawatchlabs.com/

Email: Send Email

Country:United States

Release id:46277

The post Circa Watch Labs Expands Its Premium Mod Watch Collections to Meet Growing Demand for Custom Automatic Timepieces appeared first on King Newswire. This content is provided by a third-party source.. King Newswire makes no warranties or representations in connection with it. King Newswire is a press release distribution agency and does not endorse or verify the claims made in this release. If you have any complaints or copyright concerns related to this article, please contact the company listed in the ‘Media Contact’ section

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