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World CX Summit and Awards showcases major insights into the Future of CX

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Bengaluru, India, 1st October 2024, ZEX PR WIREThe 12th Global Edition of the World CX Summit and Awards, an event by Trescon, drew to a close at JW Marriott Hotel, Bengaluru on 19th September 2024. The event saw participation from over 250 customer experience (CX) professionals and technology leaders who gathered to explore the latest trends and innovations in customer service and engagement.

At the summit, attendees explored a diverse range of sessions highlighting the most impactful technologies transforming customer experience. The discussions covered key topics such as the strategic implementation of generative AI, advancements in data analytics, and the evolving landscape of sentiment analysis. These sessions offered a comprehensive view of how these innovations are shaping and enhancing customer interactions.

The day featured an engaging panel discussion on transforming customer experience, led by Fasih Abbas M, Senior Director & Head of Customer Success, Cashfree Payments. The deliberations focused on the importance of human interaction in the digital experience. The panelists Lakshman Velayutham, CMO, Ujjivan Small Finance Bank; Gurpreet Jolly, Head – Customer Experience Operations & Service Delivery, Ajio.com (Reliance Retail); Shruthi Bopaiah, Executive Vice President & Head – Customer Obsession, Axis Bank; Pinkustar Borah, Director – Head of IT – Customer Experience, South Asia, Unilever; and Ramanathan Rv, Co-founder and CEO, Hyperface Technologies explored the impact of subscription-based models on consumer behavior and expectations.

Another noteworthy session focused on integrating marketing and technology to create customer-centric journeys. Led by Priya Chakravarthy, Vice President of Experience at BluSmart, the panel explored how AI/ML is providing predictive insights and automating marketing approaches to enhance customer experience. Panelists Kedar Ravangave, Head of Marketing at Kotak Mahindra Bank; Rahul Poddar, Country Head – MarTech at Narayana Health; Rakhi Rana, COO at Drools Pet Food; and Ambit Mishra, Head of Marketing Communication at UMPESL – A Tata Voltas Enterprise, discussed the role of Martech tools in understanding market dynamics, elevating search strategies, and boosting customer engagement.

During the session while talking about hyperpersonalisation, Rahul Poddar, Country Head – MarTech at Narayna Health noted, “We are entering an era of hyper-personalization where consumers expect more than just satisfaction from products; they seek brands that become part of their lifestyle. AI and MarTech tools enable us to deeply understand consumer behavior, preferences, and even ensure empathy in every interaction, particularly in sectors like healthcare. As we shift from traditional communication methods to platforms like WhatsApp, we must adapt our messaging to be concise and relevant, embracing these changes to better engage our customers.”

The Top 100 CX Leaders and Top 50 Marketing Leader awards ceremony honored the innovators and leaders who have made significant contributions to enhancing customer experience and setting new standards of excellence.

On the conclusion of the event, Mithun Shetty, Co-Founder, Trescon said, “The 12th Global Edition of the World CX Summit and Awards showcased how AI, hyper-personalization, and phygital solutions are transforming customer experience. We explored how innovation is driving seamless, customer-centric journeys and helping businesses meet the growing demand for personalized, tech-driven interactions.”

The World CX Summit and Awards wrapped up by inspiring attendees with forward-thinking strategies to elevate customer experience. The event highlighted the importance of aligning technology with a human-centered approach to meet evolving customer expectations. As businesses adapt to the rapidly changing landscape, the insights gained and connections forged at the summit will play a pivotal role in shaping more personalized and impactful customer journeys, reinforcing the value of CX as a key driver of long-term success and brand loyalty.

About Trescon 

Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership. With a deep understanding of the realities and requirements of the growth markets we operate in – we strive to deliver innovative and high-quality business platforms for our clients. For more information about Trescon, visit: www.tresconglobal.com

For media inquiries and further information, please contact: 

Vishal S S

Media, PR and Corporate Communications Specialist

Trescon

Email: vishals@tresconglobal.com

Mobile: +91-7358680951

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Casa Dei Fiori: Beverly Hills’ Beloved Flower Shop for Elegant Arrangements & Meaningful Moments

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Casa Dei Fiori: Premier Beverly Hills Florist for Custom Floral Designs and Event DécorLocated at 9895 S Santa Monica Blvd, Casa Dei Fiori is renowned for its elegant floral arrangements, serving Beverly Hills and beyond. They specialize in custom bouquets, event décor, and corporate floral subscriptions.

Beverly Hills, California, United States, 30th Apr 2025 – Casa Dei Fiori, located at 9895 S Santa Monica Blvd, has long been a cornerstone of the Beverly Hills community, offering an exquisite selection of floral designs for weddings, events, and personal occasions. Known for their artistry and attention to detail, the shop has earned a reputation as one of the top floral establishments in the area.

Distinctive Floral Designs for Any Occasion

Casa Dei Fiori specializes in creating custom floral arrangements that add beauty and elegance to a variety of occasions. Their design team works with each client to ensure their vision is brought to life, whether for a wedding, corporate event, or special celebration.

Services include:

Custom floral arrangements for weddings, anniversaries, and holidays

Event floral designs, including centerpieces and venue installations

Corporate floral subscriptions and decorative installations

Sympathy and get-well bouquets

A Trusted Member of the Beverly Hills Community

Casa Dei Fiori is deeply involved in the Beverly Hills community and is dedicated to providing personal, high-quality service to its customers. The shop has become a trusted name for both local residents and event planners in need of unique floral designs. Their commitment to customer satisfaction is evident in their long-standing presence and positive reputation within the area.

About Casa Dei Fiori

Casa Dei Fiori is a full-service florist in Beverly Hills, specializing in custom floral arrangements for weddings, events, and personal celebrations. The company has built its reputation on providing elegant, thoughtful designs that exceed expectations. With a focus on quality, artistry, and customer care, Casa Dei Fiori continues to be the go-to florist for those looking to add a touch of beauty to any occasion.

For more information, visit https://casadeifiori.us or call (424) 303-2291

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Agency Dashboard Launches Comprehensive Suite of SEO Tools to Empower Digital Marketers and Agencies

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United States, 30th Apr 2025 – In a digital landscape where visibility determines success, Agency Dashboard is transforming how agencies and marketers optimize performance with a powerful, all-in-one suite of SEO tools. With a focus on automation, precision, and scalability, the platform offers key functionalities such as a robust SEO content grader, a free keyword research tool, detailed website audits, advanced Google Rank Tracker Tool, and a White Label SEO Tool for Reporting — all accessible under one streamlined interface.

Empowering Smarter Content with the SEO Content Grader

One of Agency Dashboard’s most sought-after features is the SEO content grader, a smart tool designed to help marketers create high-performing content. This tool evaluates blog posts, landing pages, and web copy based on modern SEO standards. It provides real-time insights into keyword density, readability, metadata optimization, and structural enhancements — enabling users to tailor content that not only ranks but also resonates with their audience.

Simplifying Keyword Research with Free Tools

To further support content and SEO strategy, Agency Dashboard offers a free keyword research tool. As an intuitive keyword explorer tool, it enables users to uncover high-value keywords, analyze competition, and identify search trends across different niches. Whether you’re crafting a content strategy or optimizing product pages, this tool helps businesses of all sizes make data-driven decisions without expensive subscriptions.

Comprehensive Website Audit Services

For those aiming to improve site performance and technical SEO, the website audit services provided by Agency Dashboard are second to none. The platform’s website audits deliver a full breakdown of site health, covering on-page SEO, mobile responsiveness, site speed, security, indexing issues, and more. Users receive actionable recommendations to resolve errors and optimize for better search engine rankings.

Monitor Progress with Google Rank Tracker Tool

Tracking keyword performance has never been easier thanks to Agency Dashboard’s Google Rank Tracker Tool. This advanced rank tracker software allows users to monitor keyword movements across search engines in real-time. Agencies can set automated reports, compare historical trends, and get alerts for sudden changes — a must-have feature for SEO specialists who value up-to-date performance metrics.

White Label SEO Dashboard: Built for Agencies

Designed with agencies in mind, the white label SEO dashboard offers unmatched customization and branding. This White Label SEO Tool for Reporting enables agencies to deliver professional-grade reports under their own brand. With automated reporting, client portals, and customizable metrics, it’s the perfect solution for businesses that want to scale SEO offerings while maintaining a consistent brand identity.

One Platform, Endless SEO Potential

“Agency Dashboard was created to simplify and amplify the SEO process for marketers and agencies,” said the, founder of Agency Dashboard. “Our platform provides enterprise-level tools at accessible pricing, enabling everyone from solo marketers to large agencies to grow online visibility effectively.”

The platform is cloud-based, secure, and optimized for speed. With a focus on usability, even users with minimal technical knowledge can harness the power of data-driven SEO.

About Agency Dashboard

Agency Dashboard is a next-generation SEO platform designed to centralize the most essential tools marketers and agencies need. From content grading and keyword discovery to technical audits, rank tracking, and white label reporting, the platform is redefining how digital marketing professionals optimize and scale their SEO strategies.

To learn more or to get started with a free trial, visit: https://agencydashboard.io

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Imark Infotech Leading PPC Outsourcing Agency in India for Exceptional Online Marketing Success

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United States, 30th Apr 2025  Imark Infotech, a premier digital marketing agency, is revolutionizing online advertising with its expert PPC services in India. Specializing in PPC outsourcing in India, Imark Infotech offers tailored, results-driven solutions designed to maximize the return on investment for businesses looking to thrive in the competitive digital landscape.

As a top-tier PPC agency in India, Imark Infotech leverages years of industry experience to provide clients with cutting-edge pay-per-click (PPC) campaigns that drive targeted traffic, increase conversions, and ensure sustained business growth. From startups to established enterprises, businesses across the globe can benefit from the agency’s comprehensive PPC management services, making it the go-to choice for PPC outsourcing in India.

Comprehensive PPC Services

Imark Infotech offers a wide range of PPC services in India, including but not limited to:

  • Google Ads Campaign Management: With a deep understanding of Google Ads, Imark Infotech creates PPC campaigns that align with client objectives, targeting the right audience and driving measurable results.
     
  • Social Media PPC Campaigns: The agency excels in running paid ads on platforms such as Facebook, Instagram, LinkedIn, and Twitter, enabling businesses to connect with a diverse range of customers in various segments.
     
  • Display Network Advertising: Imark Infotech ensures businesses reach potential customers by placing visually appealing ads on the Google Display Network, enhancing brand awareness and visibility.
     
  • Shopping Ads for E-commerce: For online stores, the agency helps boost product visibility by creating targeted shopping ads that appear in relevant searches, maximizing sales potential.
     
  • Remarketing: The team also specializes in remarketing campaigns, bringing back visitors who have previously interacted with the website but did not convert, providing an opportunity to re-engage potential customers.

With a focus on transparency, efficiency, and cost-effectiveness, Imark Infotech ensures that each campaign is designed to meet the client’s specific business goals, delivering value at every step of the process.

Why Choose Imark Infotech for PPC Outsourcing in India?

There are numerous reasons why businesses opt for PPC outsourcing to India, and Imark Infotech stands out as one of the most reliable agencies in the industry. Some of the key benefits of partnering with the company include:

  • Expertise and Experience: With a team of certified PPC professionals, Imark Infotech has the expertise to deliver high-performing PPC campaigns across a variety of industries. Whether it’s B2B or B2C, the agency tailors strategies to meet the unique needs of every business.
     
  • Cost-Effective Solutions: As a leading PPC agency in India, Imark Infotech offers affordable services that provide a higher ROI compared to other global markets. By outsourcing PPC management to India, businesses can save significantly on their marketing budgets while still achieving stellar results.
     
  • Data-Driven Decisions: The agency uses advanced tools and analytics to track the performance of each PPC campaign in real-time. Data is continuously analyzed and optimized to ensure maximum performance, ensuring clients receive the best results possible.
     
  • Tailored Strategy: Imark Infotech understands that each business has unique needs. The team works closely with clients to develop a customized PPC strategy that aligns with specific business objectives, target audience, and market trends.
     
  • 24/7 Support: Imark Infotech ensures that clients always have access to a dedicated support team to resolve any queries or concerns, offering round-the-clock customer service to keep campaigns running smoothly.

Proven Track Record

Imark Infotech’s impressive track record speaks for itself. The agency has helped numerous businesses achieve success through its PPC services in India, with campaigns that generate leads, drive traffic, and increase sales. Their data-driven approach ensures continuous optimization, making it one of the most trusted PPC agencies in India.

Businesses seeking to elevate their online presence can trust Imark Infotech’s innovative PPC services to deliver impactful results. Whether you are looking for PPC outsourcing in India or are in need of a comprehensive PPC strategy, Imark Infotech is your trusted partner in driving business success.

For more information on PPC outsourcing in India and how Imark Infotech can help you achieve your marketing goals, visit Imark Infotech PPC Services.

About Imark Infotech

Imark Infotech is a leading digital marketing agency based in India, specializing in a range of online marketing solutions, including PPC services, SEO, social media marketing, and web development. With a team of experienced professionals, the agency provides comprehensive, results-driven digital marketing strategies to help businesses expand their online presence and achieve sustained growth.

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