Press Release
Former Detective Shares Powerful Story of Recovery and Resilience
A Life Undefined chronicles Ryan Matthew’s journey from addiction and crisis to purpose, healing, and growth.
Washington DC, District of Columbia, United States, 17th Jul 2026 – Ryan Matthew, a former detective, crisis intervention professional, and nationally recognized safety and de-escalation trainer, announces the release of his new memoir, A Life Undefined: The Architecture of the Lost Cause and the Science of the Second Life.
Drawing from more than a decade of experience in Minnesota law enforcement, behavioral health leadership, and crisis intervention, Ryan Matthew delivers a deeply personal account of survival, recovery, and transformation. The book chronicles his journey from respected detective to addiction survivor and ultimately to becoming an advocate for resilience, nervous system regulation, and human-centered leadership.
Unlike traditional memoirs about addiction or law enforcement, A Life Undefined combines lived experience with practical frameworks developed through years of professional work in public safety, behavioral health, and workforce development. The result is a powerful exploration of identity, recovery, and the human capacity to rebuild after collapse.
About the Book
In A Life Undefined, Ryan Matthew takes readers behind the badge and beyond the labels that often define people during their most difficult moments. The book follows his struggles with alcoholism, trauma, incarceration, repeated treatment attempts, and near death experiences before discovering a path toward lasting recovery and personal sovereignty.
Throughout the book, Ryan introduces readers to the concepts and strategies that emerged from his own recovery journey, including the BREATHE Protocol and Systems of Safety framework. These approaches focus on emotional regulation, personal responsibility, compassionate leadership, and the importance of preserving human dignity during moments of crisis.
The memoir also examines critical issues facing society today, including addiction recovery, mental health, trauma, law enforcement culture, workplace stress, leadership, and personal transformation. Rather than presenting theory alone, the book provides real world lessons forged through lived experience and professional practice.
Why This Book Matters
At its core, A Life Undefined explores:
- Recovery beyond addiction
- Mental health and emotional resilience
- Identity beyond labels and past mistakes
- Leadership through empathy and human connection
- Crisis intervention and de-escalation
- Personal accountability and growth
- The science of behavioral change
- The power of rebuilding after adversity
The book is particularly relevant for first responders, healthcare professionals, behavioral health workers, educators, leaders, veterans, and anyone navigating major life challenges.
About the Author
Ryan Matthew is a public safety strategist, former detective, crisis intervention expert, and certified addiction counselor with an extensive background in law enforcement, behavioral health, and workforce development. He spent eleven years serving in Minnesota law enforcement before transitioning into leadership roles focused on crisis intervention, employee development, and organizational safety.
Today, Ryan serves as a Principal Talent Development Specialist for one of the largest public transportation systems in the United States, helping develop safety, leadership, and de-escalation programs for more than 12,000 employees.
His professional credentials include certifications in Crisis Prevention Intervention, Force Science De-escalation, Clinical Trauma Support, Drug and Alcohol Counseling, Workplace Violence Prevention, and Crisis Response Training.
Ryan lives in Fullerton, California, with his wife, Debora, and continues to advocate for a more human-centered approach to safety, recovery, and leadership.
A Message from the Author
“What is a label? At its core, it is simply someone else’s attempt to tell you exactly what you are. Labels belong on products, not people. A Life Undefined is about reclaiming your own narrative and realizing that your past does not define your future.”
Ryan Matthew
Availability
A Life Undefined: The Architecture of the Lost Cause and the Science of the Second Life is available in eBook, Paperback, and Hardcover editions through major online retailers, libraries, and bookselling platforms.
Book Title: A Life Undefined
Author: Ryan Matthew
About Ryan Matthew
Ryan Matthew is a former detective, crisis intervention specialist, addiction counselor, and public safety strategist. His work focuses on resilience, behavioral health, leadership development, and human-centered crisis response. Through his writing and training programs, he helps individuals and organizations build safer, healthier, and more effective systems for personal and professional growth.
Media Contact
Ryan Matthew
Phone: 715-295-4962
Email: ryanjonmatthew11@gmail.com
Media Contact
Organization: Capital Book Publications
Contact Person: Peter Kim
Website: https://capitalbookpublications.com/
Email: Send Email
Contact Number: +17712224004
Address:1050 Connecticut Ave NW, Suite 500, Washington, DC 20036.
City: Washington DC
State: District of Columbia
Country:United States
Release id:47197
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About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
Ascent Petrochem Launches Global Dichloromethane Supply Chain Service Framework
New framework helps global buyers manage compliance, quality control, hazardous chemical logistics, and delivery risks in methylene chloride procurement.
During the restructuring of the global dichloromethane market, Ascent Petrochem Holdings Co., Limited launches a global dichloromethane supply chain service for international buyers.
Ascent Petrochem Holdings Co., Limited today announced the official launch of its global dichloromethane supply chain service framework to provide better and more stable cooperation. The service targets global chemical distributors, pharmaceutical raw material manufacturers, paint and adhesive manufacturers, electronic precision cleaning service providers, and metal degreasing processing companies.
This solution addresses widespread procurement pain points in the industry, such as product compliance, batch stability, transportation safety, documentation accuracy, and clarity of responsibilities, responding to the challenges faced by international methylene chloride buyers. Cognitive biases between collaborating parties and other unavoidable factors often lead to increased hidden landed costs.
In the traditional model, factory production relies heavily on experience and subjective assumptions, making it prone to disputes such as discrepancies between goods and orders, non-compliance with local import regulations, lack of quality control documentation, and unclear logistics responsibilities. Ascent Petrochem’s new service model demonstrates to buyers how to translate their needs into standardized production documentation for factories, addressing the complexities of cross-border chemical procurement.
This process guides buyers to combine their own needs with the regulatory rules and other uncertainties of different destinations into standardized, controlled orders, minimizing uncertainties arising from default assumptions for both parties.
A Market at a Crossroads
Dichloromethane’s applications cover pharmaceutical intermediate synthesis, precision cleaning of electronic components, solvent-based coatings and adhesives formulation, metal surface degreasing, chemical extraction and purification processes, polyurethane foam blowing agents, and printing industry film removal.
The pharmaceutical industry is one of the largest end-use areas for methylene chloride, serving as a key solvent in product manufacturing. The mainstream grades of dichloromethane on the market are divided into three categories: industrial grade (purity ≥99.5%), pharmaceutical grade, and electronic grade (purity ≥99.9%).
These grades have differentiated requirements regarding limits for moisture, acidity, evaporation residue, heavy metals, and total impurities to match the technical standards of different end-use applications.
China has become the world’s largest producer of dichloromethane. In 2025, its dichloromethane exports reached 213,000 tons, a record high, representing a year-on-year increase of 40.9%.
The global methylene chloride market was valued at approximately US$3.2 billion in 2025 and is projected to reach US$6.1 billion by 2035, indicating steady growth in the global market. Besides the European and American markets, demand is also increasingly active in regions such as Turkey, the UAE, Vietnam, Brazil, and India.
However, due to its inherent toxicological characteristics and environmental impact, methylene chloride is subject to strict regulation in major global markets. Both the US EPA and the EU REACH have clearly stipulated restrictions.
Covering multiple dimensions such as import permits, occupational exposure limits, environmental emission standards, and packaging and transportation specifications, the complexity and compliance threshold of dichloromethane’s cross-border procurement are far higher than those of ordinary chemical products. These factors are reshaping the trade patterns of dichloromethane.
Key Procurement Checkpoints
1. Confirm Destination Compliance Requirements.
Buyers in each region must verify the latest regulations for their specific destination and application before placing an order, such as hazardous chemical import permits, environmental registration requirements, and customs clearance qualifications.
Regulatory rules vary significantly across different countries, regions, and industry applications; it is crucial to mitigate compliance risks from the outset.
2. Confirm Product Specifications
When procuring according to their own needs, buyers must verify the specifications and parameters of each batch of dichloromethane product listed in the order: product grade (industrial grade/pharmaceutical grade/electronic grade), purity, moisture content, acidity, evaporation residue, and other core indicators.
This is especially important for orders with strict requirements for purity and impurity control, or those requiring customized formulations.
3. Establish Dedicated and Controlled Order Documentation.
Methylene chloride is a hazardous chemical, requiring a Hazardous Goods Declaration Form, Material Safety Data Sheet (MSDS), transport classification, and customs clearance documents.
Effective verification also includes batch quality inspection reports (COAs), core indicator verification records, sealed samples, packaging integrity inspection, loading process documents, and corresponding order photographs. Important information such as purchase volume and shipping marks should all be compiled into a single authoritative document.
4. Confirm Logistics and Delivery Terms
Appropriate packaging specifications, UN-certified packaging, leak-proof reinforcement, hazard labels, a full set of shipping documents, loading certificates, agreed international trade terms, insurance, and destination port charges must all be confirmed with the order.
Before order fulfillment begins, the boundaries of transportation responsibility and risk allocation must be clearly defined.
In summary, what should buyers confirm before purchasing dichloromethane?
Destination regulatory requirements, complete product grade and indicator parameters, inspection certificates and packaging specifications, and clear delivery terms. This plan elaborates on each item and clarifies which decisions must be included in the formal order documentation.
This distinction is of practical significance for both buyers and industrial end-users. It provides them with a reusable benchmarking framework, enabling them to compare direct quotes from different suppliers under equivalent standards, avoiding the misconception that a lower unit price equates to the total landed cost.
Simultaneously, it encourages and clarifies aspects such as product, logistics, regulations, and delivery for buyers. Its core value lies in providing a documented and traceable consensus standard for both parties, reducing hidden costs, and offering early warnings and risk-sharing for unforeseen circumstances.
“The core of cross-border dichloromethane procurement is not price comparison. International buyers need more than just a product specification sheet; they need a trustworthy partner who understands the complexities of cross-border chemical procurement—from quality control to regulatory compliance,” said the General Manager of Ascent Petrochem. “We hope to establish a transparent and standardized partnership with buyers, reducing hidden costs throughout the supply chain and giving buyers confidence in every shipment.”
Ascent Petrochem’s proposed solution serves various buyers in the dichloromethane sector and incorporates the order review standards the company uses in trade communications with clients in major export markets such as Europe, the Middle East, and Southeast Asia.
This workflow is for practical reference only and cannot replace local regulations, customs requirements, packaging standards, etc., regarding hazardous chemicals management.
Buyers can send the product destination, required grade, quantity, and related needs to Ascent Petrochem, and we can provide customized compliance assessments and supply solutions.
For order scope inquiries, please email: admin@ascent-chem.com
About Ascent Petrochem
Ascent Petrochem Holdings Co., Limited is a leading global integrated chemical group engaged in the manufacturing, R&D, sales, and technical services of chemical products. The company maintains long-term strategic partnerships with leading domestic manufacturers, ensuring stable supply capacity and consistently high product quality.
Our products cover eight categories, including organic chemicals, inorganic chemicals, resins, and plastics. Our core strengths lie in hazardous chemicals procurement and cross-border supply chain management. We serve over 60 active clients in more than 25 countries and regions. For more information, please visit: https://www.ascent-petrochem.com/
Media Contact
William Jiang
Ascent Petrochem Holdings Co., Limited
alisongaobin@gmail.com
+86 15365186327
https://www.ascent-petrochem.com
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
ThinkMarkets Expands Weekend Trading Offering, Launches Weekend League Competition
London, United Kingdom, September 1st, 2026, FinanceWire
ThinkMarkets, a global multi-asset CFD broker, today confirmed the launch of Weekend League, a client trading competition built around its weekend trading offering, with further expansion of that offering in development.
What’s tradable at the weekend
ThinkMarkets clients currently have access to a growing range of markets that trade when traditional exchanges are closed:
- 24/7 Gold (XAUUSD247)
- 24/7 Silver (XAGUSD247)
- 24/7 Indices, including Nasdaq 100 (NAS247) and US S&P 500 (SPX247)
- 24/7 Commodities, including Brent Crude (BRENT247) and US Crude (WTI247)
- Cryptocurrencies, continuously priced through the weekend
- Synthetic indices, including the recently added WEEKEND_STORM
Continuous pricing on gold and silver closes the gap between Friday’s close and Sunday’s reopen, during which price-moving news has historically gone unpriced until markets resumed on Monday. Additional weekend-tradable instruments are currently in development, with further announcements to follow.
Weekend League: four weekends, ranked on performance not balance.
Weekend League is a client trading competition running across four consecutive weekends, from 5 to 27 September 2026. Each weekend carries its own prize pool of 2,500 USD, giving participants a new opportunity to compete every week of the competition. Unlike formats that rank by account size, Weekend League ranks participants by percentage return on capital, so performance is what counts, not the size of the account behind it. Participating trades also earn 2x ThinkRewards points, redeemable for cash, so every entrant has something to gain regardless of where they land on the leaderboard. Registration is open now via ThinkPortal.
Executive comment
Commenting on the announcement, Nauman Anees, CEO and co-founder of ThinkMarkets, said:
“Trading has traditionally worked to a Monday-to-Friday clock, but that’s not how our clients live. A lot of them only have the time to trade at the weekend, once work and other commitments ease off, and we don’t think markets should be closed just because the traditional week is. Weekend League is one of the ways we’re making that more exciting for clients who want to trade the weekend, with not only real prizes for the people who perform, but cashback for everyone who participates.”
About ThinkMarkets
ThinkMarkets is a global, multi-regulated online brokerage established in 2010, offering clients quick and easy access to 4,000 CFD instruments across FX, indices, commodities, equities, and more. ThinkMarkets has offices in London, Dubai, Melbourne, and Chicago, along with hubs in the Asia-Pacific, Europe, and South Africa. It also operates under several financial licences around the globe and delivers some of the industry’s most recognised trading platforms, including its award-winning platform, ThinkTrader. For more information, visit thinkmarkets.com.
Contact
Global Head of Brand and Marketing
Chantelle Lea
ThinkMarkets
pr@thinkmarkets.com
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
WooSender Announces Open AI Communication Audit for Financial Services Firms
Free Self-Assessment Tool Targets Communication Gaps in Insurance and Advisory Practices
New York, USA, Sep 01, 2026, ZEX PR WIRE — WooSender, Inc. has released a new self-assessment framework designed to help financial services firms identify where client communication breaks down before opportunities are lost. The free audit checklist is available immediately and targets the specific pain points faced by insurance agencies, financial advisors, mortgage brokers, and wealth management practices.
The company developed the framework after working with firms that were losing qualified prospects not because of poor marketing, but because of slow or inconsistent follow-up. According to WooSender, many financial practices still rely on manual processes that delay response times by hours or days, creating friction at the exact moment a potential client is ready to move forward.
Why Financial Services Firms Struggle with Lead Follow-Up
Financial products require trust, and trust requires timely communication. When a prospect submits a lead form asking about life insurance, retirement planning, or mortgage refinancing, the window to respond is narrow. WooSender points to research showing that the odds of qualifying a lead drop dramatically after the first five minutes.
Yet many firms still operate without automated acknowledgment systems, rely on staff to manually check CRM platforms, or use generic email sequences that do not account for the nuances of regulated industries. The result is a communication gap that competitors can exploit simply by responding faster.
WooSender’s audit framework asks firms to evaluate their current systems across eight categories: initial response time, multi-channel engagement, appointment booking friction, follow-up cadence, after-hours coverage, conversation continuity, qualification speed, and no-show prevention. Each category includes specific yes-or-no questions that reveal where bottlenecks exist.
Real Results from a Financial Advisory Practice
WooSender worked with Preferred Advisors, a financial services firm that was generating strong inbound interest but struggling to convert leads into scheduled appointments. Before implementing AI-powered communication tools, the firm faced delays in outreach, missed follow-ups, and scheduling inefficiencies that allowed prospects to go cold.
After deploying WooSender’s platform, Preferred Advisors saw measurable improvement. Lead response times dropped from hours to minutes. Appointment booking became automated, reducing the back-and-forth typically required to confirm a meeting. Follow-up sequences ran consistently, ensuring no prospect was forgotten. The firm reported higher conversion rates without increasing advertising spend.
The case demonstrates a principle WooSender emphasizes across industries: most businesses do not need more leads. They need better systems to handle the leads they already have.
What the Audit Reveals
The self-assessment tool is built around common failure points in financial services communication. One question asks whether the firm has a system in place to respond to after-hours inquiries. Another asks if follow-up is triggered automatically or depends on a team member remembering to send it. A third evaluates whether prospects can book appointments without requiring a phone call or email exchange.
Firms that answer “no” to more than three questions are likely losing revenue to competitors with faster, more reliable systems. WooSender designed the audit to surface those gaps without requiring a sales call or software demo. The goal is awareness first, action second.
The framework also addresses compliance and tone. Financial services firms operate under strict regulatory guidelines, and generic automation tools often fail to account for disclosure requirements, privacy rules, or the need for human oversight. WooSender’s approach combines AI-driven speed with compliance-aware workflows, ensuring that automated messages do not create liability.
How Financial Firms Can Use the Audit
WooSender recommends that firms complete the audit as a team exercise. Have front-office staff, advisors, and operations leaders answer the questions separately, then compare results. Discrepancies often reveal where assumptions about the process do not match reality.
Once gaps are identified, firms can prioritize fixes. Some improvements require no new technology. Changing how inbound calls are routed, setting expectations in lead forms, or creating templated follow-up messages can all reduce friction. Other gaps may require automation, AI voice systems, or CRM integration to solve at scale.
The audit is available now at no cost and does not require software purchase or contact information to access. WooSender built it as a public resource for any financial services firm that wants to evaluate its current communication infrastructure.
Why WooSender Focused on Financial Services
WooSender serves clients across multiple industries, including legal, medical, real estate, and home services. Financial services represents a significant portion of that client base, particularly insurance agencies and advisory practices. The company identified a pattern: firms in this space often have strong lead generation but weak lead conversion, not because of product issues, but because of process issues.
Stephen Garbesi, Chief Executive Officer of WooSender, has spoken publicly about the company’s origin. Before building the platform, he and his co-founders ran a marketing agency and saw firsthand how businesses were wasting thousands of dollars on leads that never received timely follow-up. That experience shaped WooSender’s focus on communication infrastructure, not just software features.
What Happens After the Audit
Firms that complete the audit will have a clearer picture of where their communication systems fall short. WooSender offers additional resources for those who want to address the gaps, including case studies, implementation guides, and consultation with the company’s team.
The platform itself provides AI-powered texting, calling, email, and appointment booking tools designed specifically for service-based businesses. It integrates with existing CRM systems and can handle inbound and outbound communication at scale. WooSender also offers voice AI systems that can conduct qualification conversations, answer common questions, and schedule appointments without requiring human intervention.
The company’s mission remains consistent: help businesses turn more leads into opportunities through faster, smarter, and more scalable communication. The audit is one step in that direction.
To read the full interview, visit the website here.
About WooSender, Inc.
WooSender is an AI-powered lead engagement and appointment automation platform based in the United States. The company serves businesses across industries including insurance, mortgage, real estate, legal, medical, solar, roofing, home services, and financial services. WooSender provides multi-channel communication tools, AI voice systems, and follow-up automation designed to help businesses respond faster, improve conversion rates, and scale customer engagement. More information is available at woosender.com.
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
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