Press Release
CGTN: Digitalization is revolutionizing China’s mega-city urban governance
CGTN publishes an article that introduces how the Chinese government is improving its urban governance system and how the advancement of the country’s smart city technology is assisting the government do it.
As winter settles over Beijing, the city’s 12345 hotline has seen a remarkable 61 percent drop in heating-related complaints. This isn’t a coincidence. This is because since this summer, Beijing’s heating department has proactively repaired the city’s heating system based on frequent issues flagged by residents through the hotline.
Another heartwarming story comes from Ma Shujie, a 63-year-old retired teacher who was struggling to find a suitable nursing home for her 89-year-old mother-in-law. With no luck finding a nearby facility, Ma turned to the 12345 hotline for help. Her request quickly gathered momentum as other similar cases were raised by citizens across Beijing. Thanks to the combined efforts of different government departments, more than 1,000 community-based eldercare stations were established, and Ma’s mother-in-law found a facility just a short walk from her home.
Launched to provide fast solutions to everyday problems, the 12345 hotline has become an indispensable part of Beijing’s urban fabric. From healthcare to housing and even transportation, residents can turn to this government service for everything from emergency requests to general inquiries.
In the six years since its launch, the 12345 hotline has handled an astounding 150 million requests. Resolution rates have skyrocketed from 53 percent to 97 percent, while satisfaction levels have soared from 65 percent to 97.3 percent.
Big data drives long-term changes
The government isn’t just listening. It also uses the big data to drive long-term changes.
“By analyzing vast amounts of data from citizen requests, the platform generates valuable insights that help inform decision-making at the highest levels. It’s an essential tool for science-based governance,” Meng Tianguang, a professor from Tsinghua University’s School of Social Sciences, told CMG.
Taking the case of the Huilongguan and Tiantongyuan areas, two adjacent mega-communities in the northern part of Beijing as an example, the government used 12345 feedback to uncover severe traffic congestion and public facility shortages as the population there swelled far beyond the area’s planned capacity. In response, more than 60 public infrastructure projects were launched in 2018, which improved everything from transportation to healthcare and recreation for residents.
But Beijing’s efforts to improve city governance don’t end there. To make accessing government services even easier, the city has partnered with popular apps like WeChat, Alipay, and Baidu to provide online platforms for handling administrative matters.
On Wechat, citizens can now access nearly a thousand services through the “Jingtong” mini-program, from booking marriage registration appointments to checking traffic or updating social security information. This unified platform spans more than 20 government departments, bringing services to the fingertips of millions.
China accelerates full-scale urban digitalization
Across China, other large cities are also making changes to improve city governance. From Shanghai to Nanjing, Wuhan to Hangzhou, urban centers are adopting similar hotlines and leveraging digital technologies like AI, big data, and the Internet of Things (IoT) to streamline governance and make urban living more sustainable and citizen-friendly.
Shanghai’s Pudong New Area is one outstanding example. In 2018, the city introduced an ambitious “urban brain” system, integrating cloud computing, big data, and AI with IoT and sensor networks to create a real-time, all-encompassing digital management platform. The system has transformed the way the city monitors everything from traffic patterns to waste management and public safety.
Taking the bike-sharing management system in Pudong as an example, by integrating GPS data from shared bikes with the “urban brain” system, the government can track bike locations in real-time. If an area becomes oversaturated with bikes, the system can prompt companies to redistribute them, ensuring efficient usage while preventing congestion.
Wang Dacheng, Director of the Smart City Engineering Department of the Aerospace Information Research Institute at the Chinese Academy of Sciences, noted that China’s smart city technology is rapidly advancing, entering a phase of full-scale urban digitalization. He stressed the need to continue policy support and investment in 5G, IoT, and cloud computing, alongside promoting AI in urban management, while ensuring interoperability and compatibility through clear technical standards.
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Press Release
Actbest – Revolutionizing Eco-Friendly Mobility with Innovative E-Bikes
United States, 1st May 2025, – Actbest has established itself as an online supplier of high-quality e-bikes, committed to transforming eco-friendly commuting into a convenient experience that everyone can enjoy. As a trusted brand in the e-bike industry, Actbest combines a passion for sustainability with a strong commitment to customer satisfaction.
The company’s core philosophy revolves around quality assurance, ensuring that each product delivers exceptional performance while providing customers with excellent value. More than just a means of transportation, Actbest e-bikes are a catalyst for a healthy lifestyle, combining fitness with the joy of powered riding.
Riders First: Explore Product Line and What They’re Saying
Actbest stands out in the competitive e-bike market thanks to its customer-centric philosophy and rich product line. Actbest e-bikes have received rave reviews from many riders and are widely praised for their smooth and safe performance on a variety of terrains. This positive feedback is the result of Actbest’s commitment to enhancing the riding experience, actively listening to customer needs, and improving product design based on this feedback to truly create an ideal travel companion.
“Every ride with Actbest is a safe and enjoyable adventure, designed just for you,” said a company representative. This also reflects the brand’s determination to create ideal travel companions for diverse consumer needs. Whether it is commuter ebike, mountain ebike, fat tire ebike or folding ebike, all Actbest e-bikes put quality and safety first.
Designed, Manufactured, and Tested In-House
One of Actbest’s major competitive advantages is its vertically integrated production model. The company owns and operates its own dedicated factory, where it independently innovates, designs and manufactures high-quality e-bikes. This comprehensive self-production model allows it to have full control over the entire production process, from the initial design concept to the final assembly.
This manufacturing independence allows Actbest to maintain strict quality standards for performance, durability and safety across its entire product line. Actbest continues to push the boundaries of e-mobility innovation and is committed to providing a well-designed and enjoyable riding experience.
Join the Action: Create a Green Future Together
For consumers who pursue a more active and environmentally friendly future, Actbest provides more than just products; it also provides an enhanced lifestyle that combines technological innovation with ecological responsibility.
For more information about Actbest and its range of e-bikes, visit https://actbestbike.com.
Media Contact
Organization: ACTBEST
Contact
Person: Doralin
Website:
https://actbestbike.com/
Email:
doralin@actbest.net
Contact Number: 13396965949
Country:United States
The post Actbest – Revolutionizing Eco-Friendly Mobility with Innovative E-Bikes appeared first on
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Press Release
Cristobal Bull, Nowhere to Hide, The Islander, and What Mommy Doesn’t See Win April BREW Award
Australia, 1st May 2025, –
The Chrysalis BREW Project has announced the winners of the April 2025 BREW Readers’ Choice Award Book of the Month. The titles recognised this month are Cristobal Bull by Chris Corbett, Nowhere to Hide by Jude Austin, The Islander by David W. Berner, and What Mommy Doesn’t See by Karen Ledbetter.
Cristobal Bull by Chris Corbett was noted for its character construction and storytelling approach. The review from The Chrysalis BREW Project stated, “Corbett’s focus on the Bull’s past serves the story’s depth and flow well.” It also noted that the author “presents the Bull as a human being first, with motivations, history, and internal logic.”
Nowhere to Hide by Jude Austin was recognised for its exploration of interspecies dynamics and ethical complexity. The review highlighted, “The best parts of this book highlight what happens when two intelligent life forms attempt to understand each other without the option of walking away.”
David W. Berner’s The Islander was chosen for its portrayal of introspection and change. According to the review, the book is “not a travel story but a story of travelling inward, away from things, people, and situations, and toward clarity.”
Karen Ledbetter’s What Mommy Doesn’t See was recognised for its narrative focus and treatment of sensitive topics. The review noted that “Ledbetter handles sensitive scenes with a deliberate lack of over-dramatisation” and “presents the narrative from the child’s perspective without unnecessary exposition.”
More details about this announcement are on The Chrysalis BREW Project website.
About the Award
The BREW Readers’ Choice Award is a monthly and annual celebration of literature, where readers determine the most beloved books. Book of the Month winners automatically contend for the Reader’s Choice of the Year Awards, which highlight exceptional literary works. To nominate a book or learn more, visit the official page of the BREW Readers’ Choice Award.
Media Contact
Organization: The Chrysalis BREW Project
Contact
Person: The Chrysalis BREW Project
Website:
https://thechrysalisbrewproject.com
Email:
info@thechrysalisbrewproject.com
Country:Australia
The post Cristobal Bull, Nowhere to Hide, The Islander, and What Mommy Doesn’t See Win April BREW Award appeared first on
Brand News 24.
It is provided by a third-party content
provider. Brand News 24 makes no
warranties or representations in connection with it.
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
Cristobal Bull, Nowhere to Hide, The Islander, and What Mommy Doesn’t See Win April BREW Award
Australia, 1st May 2025, –
The Chrysalis BREW Project has announced the winners of the April 2025 BREW Readers’ Choice Award Book of the Month. The titles recognised this month are Cristobal Bull by Chris Corbett, Nowhere to Hide by Jude Austin, The Islander by David W. Berner, and What Mommy Doesn’t See by Karen Ledbetter.
Cristobal Bull by Chris Corbett was noted for its character construction and storytelling approach. The review from The Chrysalis BREW Project stated, “Corbett’s focus on the Bull’s past serves the story’s depth and flow well.” It also noted that the author “presents the Bull as a human being first, with motivations, history, and internal logic.”
Nowhere to Hide by Jude Austin was recognised for its exploration of interspecies dynamics and ethical complexity. The review highlighted, “The best parts of this book highlight what happens when two intelligent life forms attempt to understand each other without the option of walking away.”
David W. Berner’s The Islander was chosen for its portrayal of introspection and change. According to the review, the book is “not a travel story but a story of travelling inward, away from things, people, and situations, and toward clarity.”
Karen Ledbetter’s What Mommy Doesn’t See was recognised for its narrative focus and treatment of sensitive topics. The review noted that “Ledbetter handles sensitive scenes with a deliberate lack of over-dramatisation” and “presents the narrative from the child’s perspective without unnecessary exposition.”
More details about this announcement are on The Chrysalis BREW Project website.
About the Award
The BREW Readers’ Choice Award is a monthly and annual celebration of literature, where readers determine the most beloved books. Book of the Month winners automatically contend for the Reader’s Choice of the Year Awards, which highlight exceptional literary works. To nominate a book or learn more, visit the official page of the BREW Readers’ Choice Award.
Media Contact
Organization: The Chrysalis BREW Project
Contact
Person: The Chrysalis BREW Project
Website:
https://thechrysalisbrewproject.com
Email:
info@thechrysalisbrewproject.com
Country:Australia
The post Cristobal Bull, Nowhere to Hide, The Islander, and What Mommy Doesn’t See Win April BREW Award appeared first on
Brand News 24.
It is provided by a third-party content
provider. Brand News 24 makes no
warranties or representations in connection with it.
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
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