Press Release
World CX Summit and Awards showcases major insights into the Future of CX
Bengaluru, India, 1st October 2024, ZEX PR WIRE, The 12th Global Edition of the World CX Summit and Awards, an event by Trescon, drew to a close at JW Marriott Hotel, Bengaluru on 19th September 2024. The event saw participation from over 250 customer experience (CX) professionals and technology leaders who gathered to explore the latest trends and innovations in customer service and engagement.
At the summit, attendees explored a diverse range of sessions highlighting the most impactful technologies transforming customer experience. The discussions covered key topics such as the strategic implementation of generative AI, advancements in data analytics, and the evolving landscape of sentiment analysis. These sessions offered a comprehensive view of how these innovations are shaping and enhancing customer interactions.
The day featured an engaging panel discussion on transforming customer experience, led by Fasih Abbas M, Senior Director & Head of Customer Success, Cashfree Payments. The deliberations focused on the importance of human interaction in the digital experience. The panelists Lakshman Velayutham, CMO, Ujjivan Small Finance Bank; Gurpreet Jolly, Head – Customer Experience Operations & Service Delivery, Ajio.com (Reliance Retail); Shruthi Bopaiah, Executive Vice President & Head – Customer Obsession, Axis Bank; Pinkustar Borah, Director – Head of IT – Customer Experience, South Asia, Unilever; and Ramanathan Rv, Co-founder and CEO, Hyperface Technologies explored the impact of subscription-based models on consumer behavior and expectations.
Another noteworthy session focused on integrating marketing and technology to create customer-centric journeys. Led by Priya Chakravarthy, Vice President of Experience at BluSmart, the panel explored how AI/ML is providing predictive insights and automating marketing approaches to enhance customer experience. Panelists Kedar Ravangave, Head of Marketing at Kotak Mahindra Bank; Rahul Poddar, Country Head – MarTech at Narayana Health; Rakhi Rana, COO at Drools Pet Food; and Ambit Mishra, Head of Marketing Communication at UMPESL – A Tata Voltas Enterprise, discussed the role of Martech tools in understanding market dynamics, elevating search strategies, and boosting customer engagement.
During the session while talking about hyperpersonalisation, Rahul Poddar, Country Head – MarTech at Narayna Health noted, “We are entering an era of hyper-personalization where consumers expect more than just satisfaction from products; they seek brands that become part of their lifestyle. AI and MarTech tools enable us to deeply understand consumer behavior, preferences, and even ensure empathy in every interaction, particularly in sectors like healthcare. As we shift from traditional communication methods to platforms like WhatsApp, we must adapt our messaging to be concise and relevant, embracing these changes to better engage our customers.”
The Top 100 CX Leaders and Top 50 Marketing Leader awards ceremony honored the innovators and leaders who have made significant contributions to enhancing customer experience and setting new standards of excellence.
On the conclusion of the event, Mithun Shetty, Co-Founder, Trescon said, “The 12th Global Edition of the World CX Summit and Awards showcased how AI, hyper-personalization, and phygital solutions are transforming customer experience. We explored how innovation is driving seamless, customer-centric journeys and helping businesses meet the growing demand for personalized, tech-driven interactions.”
The World CX Summit and Awards wrapped up by inspiring attendees with forward-thinking strategies to elevate customer experience. The event highlighted the importance of aligning technology with a human-centered approach to meet evolving customer expectations. As businesses adapt to the rapidly changing landscape, the insights gained and connections forged at the summit will play a pivotal role in shaping more personalized and impactful customer journeys, reinforcing the value of CX as a key driver of long-term success and brand loyalty.
About Trescon
Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership. With a deep understanding of the realities and requirements of the growth markets we operate in – we strive to deliver innovative and high-quality business platforms for our clients. For more information about Trescon, visit: www.tresconglobal.com
For media inquiries and further information, please contact:
Vishal S S
Media, PR and Corporate Communications Specialist
Trescon
Email: vishals@tresconglobal.com
Mobile: +91-7358680951
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
Powerhouse Digital Launches AI Caller Service for Local Home Service Contractors
Powerhouse Digital introduces its innovative AI Caller service, designed to help HVAC, plumbing, and other home service contractors handle incoming calls, book appointments, and deliver exceptional customer experiences—all without missing a beat.
Knoxville, Tennessee, United States, 24th Jan 2025 – Powerhouse Digital, a leader in marketing and technology solutions, is excited to announce the launch of its AI Caller service, specifically designed for local home service contractors. This new service helps HVAC technicians, plumbers, electricians, and other service providers manage incoming customer calls with ease, ensuring no lead is ever missed.
The AI Caller acts as a virtual receptionist, answering calls 24/7, booking appointments, answering common questions, and even routing urgent calls to on-call staff. By using advanced natural language processing (NLP), the AI provides professional, human-like interactions that enhance customer trust and satisfaction.
“Home service contractors are busy enough managing jobs and growing their businesses,” says Matt, CEO of Powerhouse Digital. “Our AI Caller eliminates the stress of missed calls, helping businesses book more jobs while improving response times.”
Key benefits of the AI Caller service for local home service contractors include:
- 24/7 Availability: Always available to handle calls, even after business hours.
- Appointment Scheduling: Books jobs directly into your calendar or scheduling software.
- Customer FAQs: Answers common questions, like pricing and availability, to save time.
- Seamless Call Routing: Sends urgent calls directly to your team when needed.
- Cost-Effective: Replaces or supplements live receptionists at a fraction of the cost.
This service is ideal for HVAC companies, plumbing businesses, electricians, pest control services, and other contractors who want to focus on their work without worrying about missed calls.
For more information about Powerhouse Digital’s AI Caller service, visit https://thepowerhousedigital.com.
Media Contact
Organization: Powerhouse Digital
Contact Person: Matt Robinson
Website: https://thepowerhousedigital.com
Email: Send Email
Contact Number: +18656859031
Address: 800 S. Gay Street
Address 2: Suite 700
City: Knoxville
State: Tennessee
Country: United States
Release Id: 24012522925
The post Powerhouse Digital Launches AI Caller Service for Local Home Service Contractors appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
JR Remodeling Service LLC: Your Trusted Partner for Home Remodeling in Gastonia, NC
JR Remodeling Service LLC, based in Gastonia, NC, offers expert home remodeling services specializing in general remodeling, kitchen remodeling, and bathroom remodeling. The company is committed to delivering high-quality craftsmanship and personalized solutions tailored to homeowners’ unique needs and budgets. Serving Gastonia and surrounding areas, JR Remodeling Service LLC ensures transparent pricing and works closely with clients to enhance the functionality and aesthetics of their homes. As a locally owned business, the company is dedicated to supporting the community while transforming living spaces with precision and care.
Gastonia, North Carolina, United States, 24th Jan 2025 – JR Remodeling Service LLC, a locally owned and operated company, proudly serves homeowners in Gastonia, NC, and the surrounding areas with a wide range of home remodeling services. Specializing in general remodeling, kitchen remodeling, and bathroom remodeling, JR Remodeling Service LLC is dedicated to delivering quality craftsmanship and personalized service for every project.
Located in the heart of Gastonia, JR Remodeling Service LLC provides reliable remodeling services to help homeowners enhance the functionality and aesthetics of their homes. The company’s experienced team works closely with clients to ensure their needs are met with precision and care, delivering results that align with their vision and budget.
Our Services
- General Remodeling: We handle everything from room expansions and flooring upgrades to custom-built features. Our team can update your home to better suit your family’s lifestyle and preferences. Whether you need a complete home renovation or minor updates, we have the expertise to make it happen.
- Kitchen Remodeling: We specialize in creating modern, functional kitchens that homeowners can enjoy for years to come. From installing custom cabinets and countertops to updating lighting and flooring, we design kitchens tailored to your needs.
- Bathroom Remodeling: Our bathroom remodeling services focus on improving both comfort and practicality. Whether it’s installing new fixtures, upgrading showers and tubs, or optimizing layout for better use of space, we deliver bathrooms that meet your requirements.
JR Remodeling Service LLC serves Gastonia and nearby areas. We are proud to be part of this vibrant community and to offer services that improve homes and enhance quality of life for local residents.
Why JR Remodeling Service LLC?
- Locally Owned and Operated: As a Gastonia-based company, we understand the needs and preferences of local homeowners.
- Experienced Team: Our skilled professionals bring years of experience to every project, ensuring quality workmanship from start to finish.
- Customized Solutions: We work closely with our clients to create designs and plans that fit their unique needs and style preferences.
- Transparent Pricing: With upfront pricing and detailed estimates, we make sure there are no surprises along the way.
Commitment to the Gastonia Community
As a proud member of the Gastonia community, JR Remodeling Service LLC is committed to supporting local homeowners by providing dependable and high-quality remodeling services. We strive to build lasting relationships with our clients through excellent service and a dedication to meeting their needs.
Contact JR Remodeling Service LLC
If you’re looking for a trusted remodeling company in Gastonia, NC, JR Remodeling Service LLC is here to help. We offer free consultations to discuss your project and provide tailored solutions to meet your goals. Call us today at (704) 214-6170 or visit our website at https://www.jrremodelingservice.com/ to learn more about our services.
About JR Remodeling Service LLC
JR Remodeling Service LLC is a home remodeling company based in Gastonia, NC, specializing in general remodeling, kitchen remodeling, and bathroom remodeling. We are dedicated to providing exceptional craftsmanship and personalized service to homeowners in Gastonia and the surrounding areas. For more information, contact us at (704) 214-6170 or visit https://www.jrremodelingservice.com/
Media Contact
Organization: JR Remodeling Service LLC
Contact Person: Alex Vega
Website: https://www.jrremodelingservice.com/
Email: Send Email
Contact Number: +17042146170
City: Gastonia
State: North Carolina
Country: United States
Release Id: 24012522924
The post JR Remodeling Service LLC: Your Trusted Partner for Home Remodeling in Gastonia, NC appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
Doktor Ansay Bewertung Recent Customer Feedback Sparks Discussion on Service Improvements
Doktor Ansay Bewertung has recently become a topic of conversation among users, as new feedback highlights both strengths and opportunities for growth. With its growing customer base and diverse range of services, the platform finds itself at a critical point for evaluating user experiences and refining its offerings.
Delivery Times Under the Spotlight
A key topic in recent Doktor Ansay Bewertungen is the delivery process. While some customers have shared positive remarks about the ease of ordering, others have mentioned delays in receiving their products.
“The platform is easy to navigate, and placing an order was simple,” shared one customer. “However, my delivery took longer than expected, which was a bit disappointing.”
Timely delivery remains a priority for users, and addressing logistical challenges could help Doktor Ansay Bewertung build stronger trust and meet customer expectations more effectively.
Product Quality
Another recurring theme in recent Doktor Ansay Bewertungen is product quality. Customers have expressed a mix of satisfaction and concern, with some praising the product selection while others noted inconsistencies in what they received.
“My first order was excellent, but my second didn’t quite match the same standard,” mentioned one user. “It’s important to deliver consistent quality.”
Improving quality control measures could ensure that all products meet the advertised descriptions, helping to enhance customer confidence in the platform.
Customer Support
Customer service is another area that has been highlighted in Doktor Ansay Bewertungen. While many customers appreciated the professionalism of the support team, some noted that response times could be quicker.
“I reached out to customer support with a question, and the team was polite and helpful,” said one customer. “But the response took longer than I anticipated.”
Streamlining support operations and reducing response times could improve overall user satisfaction and ensure customers feel valued and supported.
Website Performance
The technical performance of the platform has also been mentioned in Doktor Ansay Bewertungen. While the website is widely regarded as user-friendly, some users reported slower loading times during peak hours.
“The platform is intuitive and easy to use, but sometimes the pages take too long to load,” explained a user.
Investing in website optimization could help create a smoother experience for users, reducing frustrations and ensuring seamless navigation.
Opportunities for Improvement
As highlighted in recent feedback, there are several areas where Doktor Ansay Bewertung can refine its services to better meet customer expectations:
- Delivery Improvements: Addressing logistical delays to ensure timely arrivals.
- Enhanced Product Consistency: Implementing stricter quality controls to maintain high standards across all offerings.
- Faster Customer Support: Expanding resources to provide quicker response times and proactive communication.
- Technical Enhancements: Improving the website’s performance to ensure a seamless user experience.
By focusing on these aspects, Doktor Ansay Bewertung can strengthen its reputation and continue to attract a loyal customer base.
Moving Forward
The latest Doktor Ansay Bewertungen provide valuable insights into what customers value most and where improvements are needed. Addressing these points proactively will be key to ensuring the platform remains competitive and continues to meet the evolving needs of its users.
Adapting to customer feedback is not just about addressing challenges—it’s about building a stronger relationship with users. By taking these steps, Doktor Ansay Bewertung can position itself as a platform that listens and grows alongside its customers.
Conclusion
With new feedback sparking discussions, Doktor Ansay Bewertung has the opportunity to enhance its services and refine its operations. By focusing on delivery, product quality, customer support, and website performance, the platform can solidify its position as a trusted name in the industry.
Company Information
Organization:dr ansay
Contact Person Name:dr ansay
Website:https://dransaycom.review
Email:dr@dransaycom.review
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
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